Everfi

K-12 Implementation Specialist

Everfi

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

SFDC

About the role

  • Take full responsibility for the adoption and activation goals within the assigned region, managing a quota aligned with partner objectives (schools, students, teachers, classroom events).
  • Act as the primary point of contact for educators, providing exceptional customer service through various outreach methods (cold calls, social media, email campaigns) to develop and maintain strong partnerships.
  • Conduct in-person and virtual training sessions to guide educators on how to effectively use the Everfi platform, offering ongoing support to ensure successful implementation and usage.
  • Serve as Schools Lead for Customer accounts in their region.
  • Work closely as the Schools Lead with the Customer Success team on monthly and quarterly business reviews.
  • Promptly follow up with educators who have shown interest in Everfi's courses, addressing their questions and highlighting the unique value of Everfi's offerings.
  • Fulfill Classroom Connect requests from commercial partners, ensuring seamless integration and satisfaction.
  • Collect and share meaningful anecdotes from students and educators to showcase the impact of Everfi's resources.
  • Log all activities and interactions in the Customer Relationship Management system, maintaining up-to-date contact information and detailed notes on educator engagements.
  • Stay informed about trends in the K-12 education system, educational technology, and Everfi's platform and courses, understanding standards alignment, educator challenges, and best practices.

Requirements

  • Bachelor's Degree preferred or equivalent relevant experience in the education field
  • 2 years of experience in the education industry, or related fields including but not limited to non-profits and technology start-ups, 3 years preferred
  • Ability to manage multiple tasks and deadlines while hitting & maintaining established goals & KPIs
  • Strong ability to work independently and in a remote environment
  • Experience developing and maintaining relationships with clients/educators
  • Strong presentation skills, including proficiency with presentation, communication, and collaboration tools such as PowerPoint, Excel, Teams, WebEx, Zoom, Groove, Gong, etc.
  • Experience using Salesforce.com or other data management systems preferred
  • Excellent written and verbal communications skills
  • Ability to conduct presentations
  • Ability and means to travel on a flexible schedule at least 40% of the time
Benefits
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicetrainingrelationship managementdata managementpresentation skillscommunication skillsoutreach methodsgoal managementKPI management
Soft Skills
independencetime managementcollaborationadaptabilityproblem-solving