Everfi

Implementation Specialist

• Take full responsibility for the adoption and activation goals within the assigned region, managing a quota aligned with partner objectives (schools, students, teachers, classroom events).
• Act as the primary point of contact for educators, providing exceptional customer service through various outreach methods (cold calls, social media, email campaigns) to develop and maintain strong partnerships.
• Conduct in-person and virtual training sessions to guide educators on how to effectively use the Everfi platform, offering ongoing support to ensure successful implementation and usage.
• Serve as Schools Lead for Customer accounts in their region.
• Work closely as the Schools Lead with the Customer Success team on monthly and quarterly business reviews.
• Promptly follow up with educators who have shown interest in Everfi's courses, addressing their questions and highlighting the unique value of Everfi's offerings.
• Fulfill Classroom Connect requests from commercial partners, ensuring seamless integration and satisfaction.
• Collect and share meaningful anecdotes from students and educators to showcase the impact of Everfi's resources.
• Log all activities and interactions in the Customer Relationship Management system, maintaining up-to-date contact information and detailed notes on educator engagements.
• Stay informed about trends in the K-12 education system, educational technology, and Everfi's platform and courses, understanding standards alignment, educator challenges, and best practices.

K-12 Implementation Specialist