Everest Clinical Research

Manager, Site Contracts

Everest Clinical Research

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$150,000 - CA$175,000 per year

About the role

  • Manage the end-to-end site payment process for assigned clinical trials.
  • Ensure site payments align with approved study budgets and site agreements.
  • Monitor and track payment status, ensuring payments are issued according to contractual timelines.
  • Investigate and resolve payment discrepancies, delays, or site inquiries.
  • Act as a point of contact for payment-related inquiries from internal teams and sponsor representatives.
  • Partner with the Site Contracts & Budgets team to ensure financial terms in site agreements are accurately reflected in payment systems.
  • Configure payment schedules and milestones in investigator payment systems (e.g. Medidata payments).
  • Validate budget parameters prior to payment activation.
  • Supervise and mentor Site Payment Specialists.
  • Assign workload across studies and monitor team productivity.
  • Provide training on payment processes, systems, and compliance requirements.
  • Conduct performance reviews and support professional development.
  • Collaborate with Clinical Operations, Data Management, and Project Management to verify visit completion, milestone triggers, and data transfers.
  • Support internal and external audits related to site payments.
  • Maintain accurate documentation of payment approvals and financial records.

Requirements

  • Bachelor’s degree in Finance, Accounting, Business Administration, Life Sciences, or related field
  • Minimum of 5-7 years of experience in clinical research, clinical finance, or investigator payment operations
  • Experience working within a CRO, pharmaceutical, or biotech organization
  • Experience managing clinical trial site payments in global studies
  • Prior team leadership or supervisory experience
  • Proven track record of experience with clinical trial payment and financial systems, such as Medidata Payments is critical
  • Advanced proficiency with Microsoft Excel
  • Strong data analysis and reporting capabilities
  • Knowledge of site payment regulations (e.g., Sunshine Act, GDPR)
Benefits
  • medical, dental, and vision coverage
  • life & AD&D insurance
  • short- and long-term disability
  • tuition reimbursement
  • fitness reimbursement
  • employee assistance program (EAP)
  • 401(k)/pension plan
  • generous paid time off
  • sick leave
  • performance based bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical researchclinical financeinvestigator payment operationsdata analysisreportingbudget managementpayment discrepancy resolutionfinancial systemspayment process managementsupervision
Soft Skills
team leadershipmentoringcommunicationcollaborationtrainingproblem-solvingorganizational skillsperformance reviewprofessional developmentinterpersonal skills