EverCommerce

Marketing Automation Manager

EverCommerce

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $90,000 per year

About the role

  • Design and implement automated lifecycle journeys aligned to onboarding, activation, adoption, retention, and win-back use cases
  • Translate campaign briefs and experience direction into: Channel sequencing and coordination (email, push, in-app) Entry and exit criteria Trigger logic, suppression rules, and timing
  • Ensure journeys are scalable, maintainable, and aligned with platform and data constraints
  • Build and launch lifecycle campaigns in Braze with accuracy and attention to detail
  • Implement segmentation, personalization, and dynamic content
  • QA all campaigns to ensure correctness, compliance, and on-time delivery
  • Own execution quality and delivery standards across lifecycle programs
  • Monitor and troubleshoot data issues, broken journeys, and delivery failures
  • Support Execute A/B tests and experiments accurately and consistently
  • Build reusable journey patterns, templates, and documentation

Requirements

  • 4–6+ years of experience in marketing automation, lifecycle marketing, or CRM-related roles
  • Hands-on experience building and managing campaigns in Braze (or similar platforms such as Marketo, HubSpot, Iterable, or Customer.io)
  • Strong understanding of segmentation, triggers, personalization, and automated journeys
  • Experience supporting experimentation (A/B testing) and performance optimization
  • High attention to detail with a strong QA mindset
  • Ability to manage multiple initiatives in a fast-paced, cross-functional environment
  • Strong communication and collaboration skills
Benefits
  • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
  • Continued investment in your professional development
  • Day 1 robust health and wellness benefits, including an annual wellness stipend
  • 401k with up to a 4% match and immediate vesting
  • Flexible and generous (FTO) time-off
  • Employee Stock Purchase Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
marketing automationlifecycle marketingCRMcampaign managementsegmentationpersonalizationA/B testingdata troubleshootingtrigger logiccompliance
Soft Skills
attention to detailQA mindsetcommunicationcollaborationmulti-taskingexecution qualityproblem-solvingadaptabilityorganizational skillscross-functional teamwork