Implementation Specialist – JARVISS
Everbridge
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $139,000 - $198,500 per year
About the role
- Act as a trusted technical advisor for military and government customers
- Lead implementation, configuration, and integration of JARVISS solutions
- Drive customer success, adoption, and ongoing optimization
- Troubleshoot complex issues across SaaS platforms, networking, and data systems
- Support integrations with GIS, security, and emergency management systems
- Deliver training and enablement to ensure effective platform use
- Partner with internal teams to resolve issues and improve product outcomes
- Travel to customer sites for deployments and critical engagements
Requirements
- Active US Secret Clearance (required)
- 3+ years in a customer-facing technical role (consulting, professional services, etc.)
- Experience with SaaS platforms, system integrations, and troubleshooting
- Knowledge of cloud applications, networking, security, and databases (SQL preferred)
- Strong communication, problem-solving, and stakeholder management skills
- Ability to thrive in fast-paced, mission-critical environments
Benefits
- healthcare
- dental
- parental planning
- mental health benefits
- disability income benefits
- life and AD&D insurance
- 401(k) plan and match
- paid time off
- fitness reimbursements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaS platformssystem integrationstroubleshootingcloud applicationsnetworkingsecuritydatabasesSQL
Soft Skills
communicationproblem-solvingstakeholder management
Certifications
Active US Secret Clearance