Lead the deployment of SaaS-based MES solutions that transform how customers run and scale their manufacturing operations
Analyze and understand customer processes to translate requirements into tailored SaaS implementations—owning system design, configuration, testing, and validation
Configure and optimize cloud-based MES applications, ensuring seamless integration with existing systems while collaborating with the team to deliver outstanding results
Work hand-in-hand with the Team Lead to scope, define, and document SaaS project requirements that set the stage for successful implementations
Engage directly with customers—onsite and virtually—to drive adoption, deliver value, and ensure solutions exceed expectations
Manage project workflows within SaaS implementation frameworks, hitting key milestones and keeping projects on schedule
Represent Orbis in customer project meetings, addressing issues proactively, driving follow-ups, and ensuring stakeholders stay aligned
Champion continuous improvement by sharing SaaS deployment learnings and best practices with the wider Orbis team
Contribute wherever needed—adapting to evolving priorities in a fast-paced, customer-focused SaaS environment
Requirements
Proven experience delivering SaaS-based software projects, with a strong track record of successful implementations in manufacturing environments (Food & Beverage or Pharmaceuticals preferred)
3+ years of software project delivery experience, including at least 1 year in a senior implementation role (required)
SaaS implementation expertise (ideally in a manufacturing environment)
Strong understanding of manufacturing processes—such as dairy, brewing, or distillation—and ability to translate them into scalable digital solutions
Degree in Computer Science, Engineering, Information Technology, or related field, or equivalent practical IT experience
Advanced SQL expertise (required): data historians, T-SQL, stored procedures, views, functions, triggers, and Microsoft SQL Management Studio
Analytical problem-solver with excellent organizational skills and the ability to document, validate, and communicate effectively across teams
Proficient in Microsoft Office Suite (Word, Excel, Visio, Project, PowerPoint)
Preferred: Hands-on experience with ETL processes, Power BI, and version control tools (e.g., Git)
Bonus: Passion for driving digital transformation in manufacturing through SaaS solutions
Competencies: Customer-Centric Mindset; Clear and Confident Communication; Analytical Problem-Solving; Commitment to Quality; Detail-Oriented Organization