Build and lead custom demonstrations of the EvenUp platform tailored to client needs, showcasing capabilities to instill confidence and remove technical objections.
Conduct discovery sessions with potential clients to solicit business requirements and respond to RFPs effectively.
Lead current state discovery for implementation projects, analyzing client processes, data structures, existing systems (e.g., CMS, reporting tools), and workflows to identify gaps and opportunities.
Discover and define future state requirements, including process optimizations, technical accelerators (e.g., pre-built templates for legal workflows), data models, business logic rules, workflow configurations, and integrations to support client objectives.
Drive the creation of Standard Operating Procedures (SOPs) and processes to ensure seamless adoption, including training materials, change management strategies, and process performance metrics.
Define and own specific solution area “best practices” within our platform. Consult customers to adopt “best practices” to streamline and accelerate implementations.
Configure platform components like rules engines, reporting dashboards, and automation scripts.
Work with Data Migration/Technical Architects to incorporate technical flows into overall solution designs.
Facilitate the activation of integrations, collaborating with internal service providers.
Identify opportunities to leverage emerging technologies to enhance solutions.
Document designs, configurations, and best practices for knowledge transfer and future projects.
Contribute to team standards for architecture and implementation efficiency, including feedback to influence product roadmap based on client insights.

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field.
Technical certifications like TOGAF, AWS Certified Solutions Architect, or similar preferred.
7-10 years in solution architecture or related roles in enterprise SaaS, with experience in technical sales support and legal tech or regulated industries.
Proven track record designing and implementing custom solutions, including configurations in complex environments.
Hands-on experience with cloud services (e.g., AWS, Azure)
Bonus: Experience working within a legal department or with legal departments, with a strong understanding of legal operations and industry best practices.

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

solution architecturedata migrationprocess optimizationworkflow configurationautomation scriptsreporting dashboardstechnical sales supportcustom solutions designcloud servicesdata models

Soft Skills

leadershipcommunicationcollaborationchange managementclient engagementproblem-solvinganalytical thinkingtraining developmentdocumentationfeedback provision

Certifications

Bachelor's degree in Computer ScienceBachelor's degree in EngineeringTOGAFAWS Certified Solutions Architect