Directly manage a team of SMB, MM, and Enterprise account managers to deliver monthly goal attainment
Build a new function by defining the standards for customer engagement, cross functional partnership, outbound prospecting, discovery, and deal closing
Hire and ramp contributors into a high-performance organization with recruiting, training, and pace setting
Experiment with lifecycle playbooks to develop cross sale and expansion opportunities at key customer lifecycle touchpoints (onboarding, quarterly business reviews, renewals)
Develop specific and targeted goals for contributors on your team to help them grow and develop
Find innovative and creative ways to improve and increase performance
Take an entrepreneurial approach to the role, working collaboratively with the rest of the leadership team to get things done
Requirements
5+ years of management experience in quota carrying roles (Sales or Account Management)
1+ years of second-line management experience
Proven track record of team quota-attainment via new business or cross sales
Exceptional communication and relationship-building skills; comfortable working with senior executives both internally and externally
High integrity and passion for creating meaningful impact for customers and teammates alike
Benefits
Choice of medical, dental, and vision insurance plans for you and your family
Additional insurance coverage options for life, accident, or critical illness
Flexible paid time off, sick leave, short-term and long-term disability
10 US observed holidays, and Canadian statutory holidays by province
A home office stipend
401(k) for US-based employees and RRSP for Canada-based employees
Paid parental leave
A local in-person meet-up program
Hubs in San Francisco and Toronto
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.