Evalion

Customer Service, Case Handler – Junior Real Estate Appraiser (m/f/d)

Evalion

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • Germany

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Job Level

Junior

About the role

  • Customer communication and support: you are the first point of contact for clients after they submit an order to us
  • Support in preparing real estate appraisal reports under the guidance of experienced appraisers
  • You will help us evaluate residential and commercial properties in accordance with current legal requirements
  • You review documents and, by applying various valuation methods and building your (new) expertise, determine the actual value of a property
  • You assist in compiling appraisal reports and analyze all relevant factors of a property
  • You have a passion for real estate and are keen on property valuation — with opportunities for advancement and further training

Requirements

  • Strong communication skills and a customer-focused manner
  • Coordination skills: you can juggle multiple inquiries, clients and topics at the same time
  • Ideally: professional experience in real estate
  • Alternatively (for junior candidates): experience with and a strong interest in real estate; diligence and motivation to learn quickly
  • Basic knowledge of real estate markets and valuation guidelines
  • Structured and analytical working style with a high level of quality awareness
  • Confident use of Google Workspace (Docs, Sheets, Drive)
Benefits
  • A small, dynamic, highly motivated and supportive team
  • If desired: development opportunities to become a certified appraiser OR to move into a Team Lead Customer Service role (or similar)
  • With performance and responsibility: significant salary increases and additional compensation components
  • Real scope to shape the role with influence on decisions and process improvements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
property valuationreal estate appraisalvaluation methodsdocument reviewanalytical skillsquality awareness
Soft Skills
communication skillscustomer-focusedcoordination skillsstructured working styleanalytical working stylediligencemotivation to learn