
Director – Satellite Network Portal (SNP) Operations
Eutelsat Group
full-time
Posted on:
Location Type: Hybrid
Location: United States
Visit company websiteExplore more
Job Level
Tech Stack
About the role
- Own the end-to-end operations strategy for OneWeb’s global SNP network, ensuring seamless integration and performance.
- Lead and mentor regional SNP managers, fostering collaboration and accountability.
- Manage SNP implementation and vendor SLA compliance.
- Drive site expansion upon request, upgrades, documentation, and configuration management.
- Define, monitor, and enforce global SLA and KPI frameworks.
- Implement reporting mechanisms to track performance, availability, and compliance.
- Establish global standards for SNP maintenance, security, and operational excellence.
- Oversee global vendor performance and training.
- Manage global SNP operational budgets, including forecasting and cost optimization.
- Lead global incident response and change management processes.
Requirements
- 12+ years of experience in global operations leadership within satellite or telecommunications industries.
- Proven track record managing geographically dispersed teams and complex technical infrastructures.
- Expertise in SLA/KPI frameworks, operational governance, and vendor management.
- Strong financial acumen and experience in budget oversight.
- Exceptional communication and stakeholder engagement skills.
- Ability to travel internationally up to 30%.
- Preferred qualifications: Deep technical understanding of LEO satellite ground systems and Ka/Ku-band technologies.
- PMP or equivalent certification.
- Experience with fiber optic and RF infrastructure standards.
- Strong team-building and oversight skills.
Benefits
- Work-Life Balance: We offer flexible schedules and hybrid work options to help you balance your personal and professional life.
- Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace.
- Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it’s woven into our strategy.
- Professional Development: Elevate your skills in a stretching, rewarding, and meaningful environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SLA frameworksKPI frameworksvendor managementbudget oversightLEO satellite ground systemsKa-band technologyKu-band technologyfiber optic standardsRF infrastructure standardsoperational governance
Soft Skills
leadershipmentoringcollaborationaccountabilitycommunicationstakeholder engagementteam-buildingoversightfinancial acumenchange management
Certifications
PMP