Site Implementation Manager
Eurofins
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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About the role
- Engage confidently with executive-level stakeholders, demonstrating strong communication and influence.
- Actively listen to client needs to shape customized service solutions and convey the value proposition effectively.
- Lead and manage the full lifecycle of new site implementation—transitioning from sale close to operational handoff.
- Develop, track, and execute project plans that drive the site toward a successful “go-live” date.
- Coordinate cross-functional teams to ensure timely delivery of startup milestones, resources, and client requirements.
- Maintain strong documentation processes to ensure a detailed, effective, and comprehensive transition to operations.
- Monitor competitive landscape and market trends to enhance site launch strategies and client positioning.
- Develop action plans that align with KPIs and ensure successful site implementation outcomes.
- Partner with internal and external stakeholders to deliver a best‑in‑class new client experience.
- Demonstrate passion for delighting new clients by ensuring smooth, efficient, and value‑rich onboarding.
- Maintain robust market intelligence to guide sales decisions and site rollout strategies.
- Collaborate with business development, operational leadership, and project teams to support continuous improvement in startup processes.
Requirements
- Bachelor’s degree in Life Science discipline
- 3 years minimum experience within an insourcing solution model
- Proven track record of consistently meeting or exceeding goals tied to project timelines and commercial outcomes.
- Demonstrated success in creating, developing, and maintaining strong client relationships.
- Willingness to travel nationally up to 75% of the time for new site implementation activities.
- Authorization to work in the United States indefinitely without restriction or sponsorship.
Benefits
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementsite implementationKPI alignmentmarket intelligenceclient onboardingservice solutions developmentdocumentation processescompetitive analysiscross-functional team coordinationaction plan development
Soft Skills
communicationinfluenceactive listeningrelationship buildingleadershipcollaborationproblem-solvingclient focusadaptabilitystrategic thinking
Certifications
Bachelor’s degree in Life Science