Softlines Technical Manager
Eurofins
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Salary
💰 $110,000 - $150,000 per year
About the role
- Provide expert advice on testing protocols, procedures, and results to address customer inquiries.
- Troubleshoot technical issues and collaborate with internal teams to offer effective, timely resolutions.
- Serve as the technical liaison between clients and the Eurofins global network, ensuring clarity and consistency of information.
- Stay informed of current regulatory, safety, and quality performance requirements (e.g., CPSIA, Prop 65).
- Communicate relevant regulatory updates and compliance guidelines to clients and internal teams.
- Assist clients in developing and updating specifications and procedures for both new and existing products.
- Participate in retailers’ seasonal product line reviews and product development meetings to identify potential issues and offer technical recommendations.
- Support clients on special projects, including system updates and material development procedures, and assist in training their teams.
- Facilitate periodic training sessions for internal business development (BD) teams, providing technical updates and best practices.
- Attend scientific workshops, seminars, and corporate training sessions to expand expertise across diverse product categories.
- Offer technical and safety presentations to clients as needed.
- Collaborate with cross-functional teams (e.g., Sales, BD, Operations) to align technical services with overall business goals.
Requirements
- Bachelor’s degree in Analytical Chemistry, Materials Science, Textile Chemistry, Textiles, Fiber, Polymer Science or closely related field.
- Experience with softlines or hardlines products
- Experience in textiles
- Experience in Consumer Products
- Proven experience in collaborating with industry standards organizations and technical committees such as ASTM, AATCC, AAFA, and JPMA.
- Demonstrated product integrity or quality assurance experience in textiles, footwear, or chemicals.
- Familiarity with CPSIA, Prop 65, and other consumer product regulations—or a strong desire and aptitude to learn these regulations.
- Authorization to work in the United States indefinitely without restriction or sponsorship.
Benefits
- Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
testing protocolstroubleshootingproduct specificationsquality assurancetechnical recommendationsmaterial development proceduresregulatory compliancesafety presentationscollaboration with technical committeesproduct integrity
Soft Skills
communicationcollaborationtrainingproblem-solvingadvisory skillsinterpersonal skillsorganizational skillspresentation skillsteamworkadaptability