EUROCLEAR UK & INTERNATIONAL LIMITED

Support Engineer

• Enabling a culture of continuous improvement of our processes and workflows by being proactive and innovative
• Supporting Team Leaders and Deputy Team Leaders where necessary, working closely with them to achieve and deliver results
• Building and maintaining an understanding of AML, KYC, banking sanctions and FCA regulations to ensure that handling of customer accounts and client funds is always fully compliant
• Building and maintaining relationships with customers, payment schemes and colleagues ensuring the service provided is of a high standard
• Producing any reports and management information where necessary
• Act as the main point of contact for assigned key clients, building strong relationships and understanding their needs and business context

Client Support Analyst

Engineering Manager

• Leading an engineering team (or teams) responsible for a set of associated services.
• Driving team ownership of their services and the processes used to deliver them.
• Ensuring the team’s people are set up for success, including hiring to introduce new talent and coaching team members to achieve their full potential.
• Collaborating with partners in teams such as IT, Product, Operations and Security to plan future roadmaps, prepare initiatives and execute effectively.
• Improving the team’s security posture and quality practices to maintain reliable and secure services.
• Facilitating regular activities such as daily standups, sprint planning, retrospectives and operational performance reviews.
• Managing 24/7 support when necessary and rapid reaction to issues, including ensuring post incident actions are identified and completed efficiently.

Engineering Manager – Payments

Analyst

• Analysing and investigating system-generated alerts related to payment screening. You will use existing information or request information from clients and 3rd parties to support discounting of the alert
• Analysing transactions to identify suspicious activities and potential money laundering risks
• Assessing internal and external intelligence to identify financial crime risk and escalate as appropriate. Where relevant you will raise internal Suspicious Activity Reports (iSARs)
• Ensuring all investigations and processes comply with relevant AML laws and regulations
• Managing escalations and conversations with both first and second lines of defence
• Staying up to date on the latest AML trends, emerging typologies and best practices to enhance the effectiveness of our screening systems
• Maintaining detailed records of investigations and ensuring timely resolution of cases
• Following ClearBank procedures & standards, raising and escalating relevant reports where required to ensure compliance with relevant AML laws and regulation

Intelligence Screening & Monitoring Analyst – 6-month contract

Financial Crime

• Working with 2nd Line FCC to interpret and analyse FinCrime model risk requirements and ensure the risk factors are effectively scored. You will also lead on adapting the model as new requirements are identified
• Authoring model documentation and ensuring the models meet the Bank’s minimum model risk management requirements
• Conducting user testing, model tuning and validation analysis activities
• Conducting root cause analysis when investigating scoring issues and recommend improvements
• Educating and advising on model scoring to non-specialist stakeholders
• Provide training and support to other team members to enhance their skills and knowledge in FinCrime models
• Collaborating with colleagues in the 1st and 2nd Line, as well as external vendors to ensure our anti-Financial Crime systems are effective and calibrated

Senior Analyst – KYC Risk Assessment Models Management

Sales Operations Manager

• Join Revenue Operations team as Sales Operations Coordinator/Analyst reporting to the Sales Operations Manager
• Provide cross-functional coordination, deal desk support, and operational enablement to help reach revenue goals
• Ensure pricing accuracy, documentation readiness, and smooth progression and closure of deals
• Maintain CRM (Salesforce) data accuracy and support Account Executives with data completion and opportunity updates
• Oversee deal closure in Salesforce ensuring documentation and approvals are in place
• Act as central liaison between Sales, Due Diligence, Legal, Product, and Customer Operations
• Review and issue supporting documentation including contracts, side letters, and warranty letters
• Deliver training across sales operations processes and tools and educate Sales on onboarding process
• Support strategic planning, sales forecasting, pricing reviews, contract support, and develop dashboards and reports
• Respond to ad hoc Salesforce administrative requests including updates to Opportunity and Account ownership

Client Support Analyst

Engineering Manager – Payments

Intelligence Screening & Monitoring Analyst – 6-month contract

Senior Analyst – KYC Risk Assessment Models Management

Sales Operations Coordinator / Analyst