Eurobank

DevOps Engineer

• Coordinate and execute software deployments across central, peripheral and cloud environments.
• Monitor deployment progress, troubleshoot issues during execution and ensure successful completion.
• Manage deployment approvals & documentation.
• Manage & development of scheduling through job-scheduling tools (e.g. Control-M).
• Drive the automation, simplification and optimization of deployment processes.
• Support implementation of new technology solutions and continuous improvement initiatives.
• Ensure deployment processes follow established controls and release governance.
• Collaborate with cross-functional teams to ensure resilient, secure and high-performing banking platforms.

IT Deployment Engineer

Administration

• Oversee the entire lifecycle of Large Corporate bilateral loans, including funding, maintenance, monitoring, and closure.
• Develop, implement, and refine policies, procedures, and controls to ensure operational efficiency, risk management, and compliance with regulatory frameworks.
• Lead, coach, and develop the Administration team (Legal Documentation/Agency, Collaterals & Drawdown), fostering a high-performing culture and professional growth.
• Ensure the accurate preparation, execution, and monitoring of loan documentation, collaterals, contractual terms and agency functions, including covenants and undertakings.
• Act as the primary point of contact for Relationship Managers, clients, legal advisors, auditors and other stakeholders, facilitating smooth loan transactions and resolving complex issues, providing reporting and supporting strategic lending goals.

Head of Loan Administration, Large Corporate Portfolio

• Support the execution of approved lending and collateral requests for Large Corporate clients.
• Prepare, review, and monitor financing documentation in collaboration with all parties involved (Customer, RMs, Advisors, Internal Legal Department).
• Process amendments, waivers, and other contractual updates, ensuring proper documentation and follow-up.
• Register and update loan contract data and collaterals (e.g. pledges, mortgages, insurance policies, property valuations) in the Bank’s systems.
• Coordinate with external advisors (legal, technical, insurance) and ensure all conditions precedent are satisfied before drawdown as well as monitor transactions post-closing to secure compliance with contractual terms (covenants, undertakings, collaterals).

Group Loan Administrator

Customer Success Manager

• Design and implement CRM campaigns end-to-end, including targeting, setup, and execution.
• Configure campaigns using CRM automation and campaign management tools (e.g., HCL Unica, Interact, Salesforce, Adobe Campaign).
• Ensure accurate targeting through segmentation, audience building, and application of business rules.
• Collaborate with the Analytics team to leverage data models, predictive scores, and personalization strategies.
• Monitor campaign effectiveness using KPIs such as deliverability, open rates, CTR, conversions, and ROI.
• Support the development of customer journeys and conduct testing across various touchpoints (email, SMS, push, in-app, web).
• Identify optimization opportunities through A/B testing, reporting, and continuous improvement.
• Utilize Generative AI and Agentic AI to personalize content and analyze feedback from multiple communication channels.
• Analyze NPS survey results and app reviews to inform communication strategy, while working closely with cross-functional teams (Retail, Marketing, Digital, IT) for smooth campaign execution.

IT Deployment Engineer

Head of Loan Administration, Large Corporate Portfolio

Group Loan Administrator

CRM Automation Officer