Customer Service Representative
eurobahn GmbH & Co. KG
full-time
Posted on:
Location Type: Office
Location: Rheine • Germany
Visit company websiteExplore more
Salary
💰 €3,166 per month
About the role
- Over a 6-month program, you will train together with other prospective Customer Service Representatives (m/f/d) to ensure safety, cleanliness, passenger information and approachability on board trains
- Theoretical modules covering the basics of local public transport (ÖPNV) & regional passenger rail (SPNV), railway operations, technical systems, fares and much more
- Practical on-board training in our trains following the theoretical instruction
Requirements
- You are of legal age, currently not employed, and looking for a position with prospects
- Career changers from hospitality, hotel services, retail or similar backgrounds are welcome
- Your German is at least good (B2 level or higher)
- You are comfortable with shift work, including weekends and public holidays
Benefits
- €3,166 base salary according to the collective agreement plus allowances, in addition to an annual special payment and company pension scheme
- 27 days of annual leave, with the option to choose 33 or 39 days instead of full pay — with longer company tenure this can increase up to 42 days
- Excellent opportunities for advancement within eurobahn, for example to team leader, dispatcher or administrative roles
- Additional benefits such as bike leasing, corporate discounts and a givve card
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
approachabilitycommunicationcustomer serviceteamworkadaptability