Product Director, Carrier Distributed Products
Ethos
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $162,000 - $287,000 per year
Job Level
About the role
- Set vision and strategy for carrier distributed products, including packaging, modularity, configuration, and long term platform bets
- Define the roadmap across distribution experiences, underwriting and requirements, servicing and case management, data and reporting, and admin tooling
- Drive prioritization across reusable roadmap investments and carrier driven needs
- Create a multi tenant and configurable product foundation: entitlements, feature flags, templates, configuration schemas, and safe customization patterns
- Establish release, migration, and backward compatibility practices so carriers can adopt improvements without disruption
- Define the operational model: support readiness, incident management interfaces, runbooks, and carrier facing SLAs
- Lead discovery across carrier distribution leaders, operations, compliance, and technology teams to understand channel realities: independent agents, call centers, D2C, worksite, and embedded flows
- Translate needs into product capabilities such as quoting and eligibility flows, pre fill, underwriting journeys, application UX, drop off recovery, agent tooling, and conversion optimization
- Build feedback loops to continuously improve outcomes after launch
- Create a repeatable carrier onboarding playbook: implementation phases, launch criteria, cutover plans, training, and documentation
- Define carrier facing environments and tooling: sandboxes, test data, certification, monitoring access, and audit reporting
- Partner with Implementation and Customer Success to reduce time to value and cost to serve
- Manage and develop product managers and product leaders as the team scales
- Set product operating rhythms: roadmap reviews, launch readiness, discovery standards, and decision forums
- Communicate clearly to executives: tradeoffs, investment needs, timelines, and business impact
Requirements
- 10+ years of product management experience, including ownership of complex B2B SaaS or platform products from strategy through launch and iteration
- 5+ years leading product teams or leading multiple product managers through multi quarter roadmaps
- Demonstrated ability to build configurable products for enterprise customers, with clear boundaries for customization vs core roadmap
- Strong product judgment and systems thinking, turning partner requirements into scalable primitives and modules
- Comfort operating across technical and commercial stakeholders, including enterprise customers and executive leadership
- Strong written and verbal communication, including product strategy docs, PRDs, launch readiness criteria, and executive updates
- Data driven approach to measuring outcomes and driving continuous improvements.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementB2B SaaSplatform productsconfigurable productscustomizationdata reportingincident managementfeedback loopsroadmap developmentproduct strategy
Soft Skills
leadershipcommunicationsystems thinkingcollaborationstrategic judgmentproblem solvingstakeholder managementtrainingdocumentationcontinuous improvement