Financial Center Manager
EEOC
Job Level
Mid-LevelSenior
About the role
- Promote the company's product sales and maximize sales and profit through sale of implants and related products against the agreed sales plan
- Conduct sales operations in line with internal procedures and external regulatory guidelines
- Maintain strong understanding of product operation, features and benefits and of market/competition
- Assist in building and developing the brand locally in line with global marketing strategy
- Communicate with Supply Chain for correct supply of promotional materials
- Track pending orders and offer substitutions to customers
- Review orders with Customer Care and resolve discrepancies
- Communicate special order or customer conditions to Customer Care to ensure timely processing
- Work closely with Marketing to meet internal and customer expectations
- Report field visits accurately and provide insights to the territory manager
- Segment customers with detailed information and act as primary point of contact for customer issues
- Act as business partner to help customers grow activity and revenue
- Attend operating room with customers to build relationships, understand needs and advise on product use
Requirements
- Minimum 5 years of experience in the area of Sales in medical devices
- Minumum 4 years of experience working with plastic surgeons in public and private sector
- Native Italian and Professional English languages
- Ability to work on field and travel around Lombardia region
- Ability to develop, maintain and strengthen relationships with other people both inside or outside the organization
- Ability to work with CRM
- Used to work with reports of field visit, segmentation and sales force effectiveness KPIs
- Strong presentation skills
- Problem solving mentality and proactively addresses work-related problems
- Being dynamic, structured and persistent
- Capable of being influential, courteous and have good discussion making skills
- Ability to work in team
- Strong verbal, written and listening communications skills
- Strong ability to follow up and execute
- Sense of priority and good organizational skills
- Customer Service oriented person
- Ability to sell but also to offer business solutions to his customers
