Establishment Labs

Engineer

• Supports experienced engineers (Professional or Senior Professional) in the introduction to Operations of new products, processes, sub-processes, tools, and technologies (software and equipment)
• Supports experienced engineers (Professional or Senior Professional) in the process and design changes to existing products (that do not affect the fit, form, and function), as well as the introduction of existing products to new markets or their transfer to other facilities
• Supports experienced engineers (Professional or Senior Professional) in the master data creation of new products/processes and updates to the master data of existing products/processes in the ERP System or any other applicable system.
• Leads, promotes, and implements value engineering actions.
• Supports the execution of experimental tests, and technical studies, within quality systems and regulatory requirements.
• Reports project status to the direct manager and other managers involved in projects assigned.
• Leads, promotes, and implements value Improvement Projects and initiatives.
• Identifies preventive/corrective actions related to EHS.
• Support experienced engineers (Professional or Senior Professional) in specific tasks of the corrective and preventive actions (CAPAs) and Non-Conforming Event Report (NCER) activities related to New Production Introduction.

Junior NPI Engineer

QA Engineer

• Apply company policy and procedures
• Supports the design controls process during development of new medical devices or design changes including: Planning, Design requirements, Design Validation and Verifications, and Design transfer specifications.
• Support Design related root cause and corrective action investigations
• Lead the Usability Engineering activities including: Usability strategy plan, Usability strategy report, Formative and Summative Evaluations.
• Review and approve Engineering documentation, such as: Design controls deliverables, CAPAs, NCs, CCPs, etc.
• Coordinates the creation, review and updates of Risk Management Files and Reports for all applicable product families along with the Ops Quality and the Quality System departments.
• Other functions may be assigned by management based on his/her knowledge and experience.

Design Quality Assurance Engineer

Customer Support

• Coordinate and execute all activities related with Customer Care and Export process from Costa Rica
• Ensure that all export requests will be completed on time
• Prioritize customer orders and initiate the inventory allocation process
• Manage customer requirements and follow up with planning to ensure adequate levels of service
• Process sales orders, track orders, and investigate problems
• Process and report invoices for payment
• Keep track and update the open order reports
• Complete all export documentation to deliver products for customer orders
• Follow up on exports to customers
• Provide external and internal customer service
• Governance the customs processes for the company
• Provide information and assistance with internal or external audits of the company
• Make quotes and comparisons of prices to obtain the best service and cost in the outbound of the company
• Provide timely response on cargo status

Junior Analyst – Export and Customer Service

Project Manager

• Own the day-to-day coordination of projects and deliverables, ensuring tasks move forward according to agreed timelines.
• Manage project workflows through Jira, including: Creating and assigning tickets, Updating statuses and priorities, Making sure the project is being developed in line with the creative brief, Monitoring progress, deadlines and blockers.
• Ensure deliverables are properly documented and tracked.
• Track project progress, pending actions, and key milestones to ensure on-time execution.
• Support cross-functional alignment by coordinating follow-ups with internal stakeholders (Marketing, Ops, Supply, Purchasing, etc.).
• Organize meetings, prepare agendas when needed, capture action items, and ensure proper follow-up.
• Maintain clear project documentation, files, and version control to avoid errors and rework.
• Coordinate operational processes including purchase requisitions (PRs), purchase orders (POs), invoice follow-up, and vendor-related documentation when required.
• Develop and adapt marketing and internal materials, including presentations, brochures, templates, and other brand assets.
• Ensure consistent application of branding guidelines across all deliverables.

Junior Project Coordinator, Graphic Designer

Marketing

• Manage marketing operations including purchase orders, invoices, budgets, and internal trackers
• Coordinate fulfillment of marketing and in office materials
• Custodian of a curated image library. Collect, review, organize, and edit approved marketing images, consents and assets
• Support review and approval process including submissions, routing and revisions for the team
• Coordinate marketing materials for new hires in partnership with sales, HR, and other vendors
• Support execution of marketing programs and initiatives, including tracking activity, preparing reports and providing recap decks
• Review eligibility and fulfill approved requests for marketing tools and programs
• Support trade shows, meetings, and events, including material preparation and onsite support, as needed
• Coordinate collateral printing, warehousing, inventory management, and shipment of marketing materials
• Manage program submissions, fulfillment logistics, and incentive processing as applicable
• Pull program metrics and analytics to support reporting and optimization, create and manage a dashboard to help the team track ROI on programs and events
• Maintain accurate records, ensure compliance, and help reduce operational bottlenecks across marketing initiatives
• Other marketing support needs

Marketing Coordinator

Accounting Manager

• Support the Finance Manager in overseeing accounting operations
• Ensure the accuracy of financial reports and the maintenance of robust internal controls
• Manage monthly and quarterly close activities
• Perform account reconciliations
• Document accounting allocations
• Assist with SOX narratives and controls

Junior NPI Engineer

Design Quality Assurance Engineer

Junior Analyst – Export and Customer Service

Junior Project Coordinator, Graphic Designer

Marketing Coordinator

Accounting Analyst