EEOC

Financial Center Manager

EEOC

full-time

Posted on:

Location: 🇺🇸 United States

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Salary

💰 $63,000 - $105,000 per year

Job Level

Mid-LevelSenior

About the role

  • Lead all aspects of financial center performance and drive sales growth and service excellence
  • Focus on talent development, individual and team sales performance with consumer and small business clients
  • Utilize Fulton’s sales process and CRM to achieve and exceed sales growth
  • Establish employee performance expectations and development plans
  • Cultivate meaningful customer relationships and handle complex customer inquiries
  • Consistently coach and mentor employees using Fulton coaching models
  • Build and maintain community network and engage with small businesses and organizations
  • Oversee implementation of internal processes ensuring compliance with risk management and regulations
  • Handle escalated customer issues and manage operational efficiency
  • Plan, assign, and evaluate work of financial center team including hiring and performance appraisals
  • Contribute to broader business and corporate initiatives and champion cultural activities

Requirements

  • Bachelor's Degree or the equivalent experience
  • Specialty: Business or other applicable
  • 5 or more years Banking, Financial Services, or sales
  • 3 or more years leading sales, Operations, or Risk Management
  • Ability to motivate a sales team, set expectations and drive accountability
  • Small Business Banking acumen
  • Collaboration skills
  • Passion and enthusiasm to meet and exceed goals
  • Must be authorized to work in the United States without sponsorship
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