Esri

Senior Account Manager – Local Government

Esri

full-time

Posted on:

Location Type: Remote

Location: Massachusetts • United States

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Salary

💰 $114,400 - $218,400 per year

Job Level

Senior

About the role

  • Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high-level accounts and deepen relationships. Participate in and present at trade shows, workshops, and seminars.
  • Understand our customers. Demonstrate advanced industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers. Understand complex customer budgeting and acquisition processes.
  • Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the local government industry. Consistently conduct research and pursue professional development to ensure competitive knowledge. Use your innovative whiteboarding and presentation skills to support visual storytelling.
  • Deliver results. Proactively execute the account management and sales processes for all opportunities in order to meet revenue goals. Continually evaluate work in terms of its contribution to meeting customer needs.
  • Collaborate with others. Lead account strategies by consistently collaborating with teams across Esri and Esri business partners. Actively share knowledge and support/mentor team members. Be motivated and resourceful and take initiative to resolve issues.

Requirements

  • Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers
  • Possess financial and business acumen to build compelling account growth strategies
  • Advanced knowledge of local government and new technology trends and the ability to translate this into complex solutions for customers
  • Understanding of GIS, Esri technology, and local government as they relate to one another
  • Expert visual storyteller and negotiator across all levels of an organization
  • Knowledge of industry fiscal year, budgeting, and procurement cycles
  • Ability to travel domestically or internationally 25-50%
  • Bachelor’s degree in GIS, business administration, or a related field
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Benefits
  • medical, dental, vision, basic and supplemental life insurance for employees (and their families)
  • 401(k) and profit-sharing programs
  • minimum accrual of 80 hours of vacation leave
  • twelve paid holidays throughout the calendar year
  • opportunities for personal and professional growth

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
GISEsri technologyaccount managementsales cycle managementfinancial acumenbusiness acumenbudgetingprocurement processesvisual storytellingnegotiation
Soft skills
relationship buildingcollaborationmentoringinitiativeresourcefulnesscommunicationpresentation skillsproblem-solvingcustomer understandingstrategic thinking
Certifications
Bachelor’s degree in GISBachelor’s degree in business administration