Esprow

System Administrator

• Install and configure software, hardware, and services.
• Manage cloud solutions, servers, and networks.
• Implement and maintain security measures, including access control lists and firewalls.
• Manage backup and recovery systems.
• Monitor system performance and conduct necessary maintenance.
• Plan and procure technical equipment and software subscriptions.
• Provide expert guidance on system options, requirements, and cost-benefit analysis.
• Establish and maintain an internal documentation portal.
• Plan and implement system enhancements.
• Handle user onboarding and offboarding.
• Troubleshoot and resolve technical issues promptly.

SDET

• Develop and maintain automated UI and API tests using Playwright and TypeScript to improve test coverage and release quality.
• Contribute to continuous improvement of test automation and QA processes, including integration with CI/CD where applicable.
• Contribute to QA activities for Esprow products, including testing of new features and collaboration with Project Managers and Development teams to resolve issues prior to client release.
• Create detailed, comprehensive, and well-structured test plans and test cases. If necessary, communicate with internal teams or clients to identify system requirements and expected system behaviour.
• Analyse test results to ensure quality of the software and recommend preventive and corrective actions.
• Stay up to date with testing tools and QA best practices to support continuous improvement of QA processes.
• Act on client support requests (via email and, rarely, web meetings), follow up with the Project Manager and Development Team, and communicate with clients until issues are fully resolved.
• Investigate technical support requests raised by users, typically related to messaging APIs, protocols, TCP connectivity, Java VM and Windows environment configurations, XML dictionary files, and other technical aspects of the application.
• Manage onboarding of new clients by setting up product distribution areas and supporting clients via email during product deployment phases.
• Participate in client demonstrations.
• Support customer adoption of Esprow products by assisting clients with the migration and restructuring of their existing specifications, preparation of client-specific test scenarios in the software, and related adoption activities.
• Provide customer feedback to internal departments and management.
• Issue and manage product licenses for users.

QA Automation Analyst

QA Engineer

• Lead and manage the QA team, including resource planning, workload management, mentoring, and career development.
• Define, implement, and continuously improve QA processes, standards, methodologies, and best practices across the organization.
• Develop and maintain comprehensive test strategies, test plans, test scenarios, and test cases for new and existing products.
• Work closely with Product Managers, Business Analysts, Developers, and other stakeholders to understand requirements and define testing approaches.
• Ensure quality is embedded throughout the Software Development Lifecycle (SDLC).
• Drive test planning, test execution, defect management, and release readiness activities.
• Manage QA activities using Jira and related project management and reporting tools.
• Track, analyze, and report quality metrics, testing progress, defect trends, and release quality indicators.
• Identify quality risks early and proactively propose mitigation strategies.
• Support and improve both manual and automated testing practices across the team.
• Participate in recruitment, onboarding, performance management, and professional development of QA team members.
• Facilitate collaboration between QA, Product, Engineering, and Delivery teams to improve overall product quality and delivery efficiency.
• Stay current with emerging QA tools, testing methodologies, and industry best practices.

QA Team Lead / QA Manager

• Act on client support requests (via email and, rarely, web meetings), follow up with the Project Manager and Development Team, and communicate with clients until issues are fully resolved.
• Investigate technical support requests raised by users, typically related to messaging APIs, protocols, TCP connectivity, Java VM and Windows environment configurations, XML dictionary files, and other technical aspects of the application.
• Manage onboarding of new clients by setting up product distribution areas and supporting clients via email during product deployment phases.
• Participate in client demonstrations.
• Support customer adoption of Esprow products by assisting clients with the migration and restructuring of their existing specifications, preparation of client-specific test scenarios in the software, and related adoption activities.
• Provide customer feedback to internal departments and management.
• Issue and manage product licenses for users.
• Contribute to QA activities for Esprow products, including testing of new features and collaboration with Project Managers and Development teams to resolve issues prior to client release.
• Create detailed, comprehensive, and well-structured test plans and test cases. If necessary, communicate with internal teams or clients to identify system requirements and expected system behaviour.
• Analyse test results to ensure quality of the software and recommend preventive and corrective actions.
• Stay up to date with testing tools and QA best practices to support continuous improvement of QA processes.

QA & Technical Support Analyst – QA & Product Support

Product Specialist

• Support and gradually take ownership of product demonstrations for prospective and existing clients across capital markets organizations.
• Learn and understand clients’ trading environments, workflows, technical architectures, and integration challenges in order to position Esprow’s solutions effectively.
• Conduct technical presentations, workshops, webinars, onboarding sessions, and client training activities.
• Explain complex protocol-level and trading-system concepts in a clear, concise, and professional manner to both technical and non-technical stakeholders.
• Collaborate closely with Sales teams during enterprise sales cycles, proof-of-concept activities, product evaluations, and technical discussions.
• Support client evaluation and onboarding activities by helping clients understand how Esprow’s solutions fit within their infrastructure and operational workflows.
• Maintain and continuously improve demonstration environments, test scenarios, datasets, and supporting presentation materials.
• Work with Product, QA, and Engineering teams to provide feedback from client discussions and help improve product usability and technical positioning.
• Contribute to technical marketing activities including webinars, presentations, technical articles, conference participation, and educational materials where required.
• Assist with the preparation of technical documentation, product communication materials, and solution-oriented client content.
• Stay up to date with developments in software technology, APIs, testing methodologies, financial messaging, and capital markets infrastructure.

System Administrator

QA Automation Analyst

QA Team Lead / QA Manager

QA & Technical Support Analyst – QA & Product Support

Technical Pre-Sale, Product Specialist – Capital Markets Technology