Implementation Specialist
EspriGas
full-time
Posted on:
Location Type: Hybrid
Location: College Station • Texas • United States
Visit company websiteExplore more
About the role
- Create and manage customer accounts using Salesforce and Microsoft Business Central.
- Create and manage supplier and customer pricing profile.
- Create and manage items.
- Ensure data integrity and accuracy, through creation and scheduled maintenance reporting.
- Support data analysis and management for large customer onboardings.
- Ensure compliance with licensing requirements for new locations.
- Pair new customer locations with preferred EspriGas suppliers.
- Collect usage data for new accounts when needed.
- Place initial orders and ensure completion of timely onboardings.
- Transition existing accounts to optimal supplier partners.
- Coordinate supplier changes and expedited deliveries.
- Source carriers to deliver expedited orders.
- Communicate timely updates between suppliers, customers, and internal teams.
- Collaborate with internal teams to resolve account and invoicing issues.
- Coordinate asset returns and account closures, as necessary.
- Maintain accurate support documentation and follow up, as necessary.
- Provide professional and courteous support to customers and suppliers.
- Assist with reports and cross-functional projects.
- Identify process improvements to enhance efficiency and accuracy.
- Assist with special or cross-functional projects, tasks, and initiatives as assigned.
Requirements
- High School Diploma; Associate’s degree or relevant coursework preferred.
- Experience with Salesforce or similar platforms and the willingness to learn and grow with changing technology and processes.
- Experience with data uploads, managing pricing, and items.
- Experience working with Microsoft Office Suite with Intermediate Excel skills.
- Inside sales, data entry, or customer care background advantageous.
- Experience within the beverage, medical, or industrial industries a plus.
Benefits
- Health benefits with coverage on day one.
- Robust paid leave following the birth or adoption of a child.
- Hybrid and remote environments allow for collaboration, creativity, and some quiet time to focus.
- Professional development, certification, and learning resources to invest in every team member.
- Wellness programs offering access to free counseling and health and wellness programs.
- Competitive compensation because we are looking for top talent.
- A growth environment where creative thought drives limitless potential.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisdata managementdata integritypricing managementcustomer onboardingreportingprocess improvementsdata uploadsExcel
Soft Skills
communicationcollaborationcustomer supportproblem-solvingprofessionalismcourtesyorganizational skills
Certifications
High School DiplomaAssociate’s degree