EspriGas

Billing Specialist

• Analyze and resolve incoming customer requests involving invoice disputes, billing concerns, and credit inquiries.
• Complete account reconciliations for third-party systems.
• Collaborate with supply partners to correct inaccurate invoices.
• Establish relationships with supply partner billing personnel to resolve outstanding issues.
• Identify recurring issues and suggest process improvements to enhance billing efficiency and customer satisfaction.
• Perform cylinder audits to verify rental balances and ensure billing accuracy.
• Identify process improvements to enhance efficiency and accuracy.
• Assist with special or cross-functional projects, tasks, and initiatives as assigned.

Customer Billing Specialist