ESN

Key Account Operations Manager

ESN

full-time

Posted on:

Location Type: Hybrid

Location: Hamburg • Germany

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Job Level

Junior

Tech Stack

ERP

About the role

  • You support our Key Account Managers (KAMs) in building and strengthening our most important customer relationships and act as a point of contact for internal and external stakeholders (e.g., Trade Marketing, Business Intelligence, IT, and fulfillment partners)
  • In coordination with the KAMs and other departments, you prepare presentations and meetings with our partners and serve as an important content-focused sparring partner
  • Your strong commercial/entrepreneurial mindset supports the development of new business areas and our internationalization
  • You communicate confidently and consistently with central buyers and service providers
  • You make data-driven decisions and produce reporting

Requirements

  • You have a degree in Business Administration/Economics, or alternatively vocational training with relevant further education
  • You have already gained 1–3 years of professional experience and knowledge in project and/or process management, ideally in a fast-growing, dynamic company
  • You are a generalist with a quick grasp, decisiveness and a hands-on mentality
  • Advanced proficiency with MS Office is a matter of course for you; knowledge of leading CRM, ERP and shop systems is a plus
  • For internal and external communication you have very good German and English skills, both written and spoken; additional foreign language skills are an advantage
  • You have a strong interest in the German and European FMCG sector and a passion for our products
Benefits
  • Attractive employee discounts on products from ESN & more
  • Flexible working hours & remote work options
  • Subsidies for mobility & fitness (e.g., Wellpass, Deutschlandticket)
  • Company pension plan
  • Workation options and more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementprocess managementdata analysisreporting
Soft Skills
communicationcommercial mindsetentrepreneurial mindsetdecisivenesshands-on mentality
Certifications
degree in Business Administrationdegree in Economicsvocational training with further education