eSkillz

LMS Consultant – 360 Learning, Absorb, Schoox, Docebo

eSkillz

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Be the functional lead for new 360Learning, Absorb, Docebo, or Schoox LMS system implementations and optimization initiatives.
  • Gather client’s business and technical requirements, translate those requirements to LMS system configurations, lead configuration workshops and training sessions, support client User Acceptance Testing and system deployment.
  • Review and update system configurations, analyze and implement updates related to new release management, consult on best practices, evaluate and optimize org structure and user account management, enhance reporting.
  • Provide consulting services for the implementation and optimization of the clients’ Learning Management System (LMS).
  • Provide clients with business process consulting in the areas of Human Capital Management, including gathering and documenting requirements, analyzing requirements and current state to propose a future state by aligning client’s requirements to LMS system functionality and workflows.
  • Provide clients with expert guidance on the features and usage of the products mentioned above.
  • Act as the lead consultant on a project and be able to implement the product for the client while being the sole consultant on the team.
  • Manage multiple client engagements simultaneously, ensuring deadlines, priorities, and deliverables are clearly organized and consistently met.
  • Execute system configurations and unit testing.
  • Lead and conduct virtual or in-person workshops on configuration and other functional and technical topics for the LMS.
  • Provide clients with product training, demonstrations, and walkthroughs.
  • Analyze client’s configuration designs and make recommendations for improvements.
  • Assist the client with user acceptance testing and go-live support.
  • Identify risks and work with the project team to define and execute mitigation measures.
  • Communicate proactively and professionally with clients through email, virtual meetings, and project collaboration tools.
  • Establish and communicate realistic timelines for tasks and deliverables, setting clear expectations with clients and internal stakeholders.
  • Track and document project activities accurately, including time worked, status updates, and key milestones.

Requirements

  • At least 2 years of experience administering, implementing, or supporting a Learning Management System in a corporate, government, or enterprise business environment.
  • Direct experience with one or more of the following LMS platforms preferred: Docebo, 360Learning, Absorb, or Schoox.
  • Demonstrated experience working directly with internal or external stakeholders to gather requirements and deliver LMS-related solutions.
  • Prior experience in a professional services, consulting, or client-support role preferred.
  • Strong client-facing communication and consulting skills, including the ability to present concepts clearly to both technical and non-technical audiences.
  • Proven ability to manage multiple priorities and deadlines in a fast-paced, service-oriented environment.
  • Strong organizational skills with the ability to document requirements, meeting notes, and project updates effectively.
  • Proficiency with standard business productivity tools such as Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Must be able to obtain and maintain required clearance for this role.
  • Must be a U.S. citizen.
Benefits
  • Professional Consulting Services (PCS)
  • Remote (United States)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Learning Management System (LMS) administrationLMS implementationLMS supportsystem configurationuser acceptance testingrelease managementbusiness process consultingrequirements gatheringconfiguration design analysisproject management
Soft Skills
client-facing communicationconsulting skillsorganizational skillstime managementpresentation skillsstakeholder engagementproblem-solvingrisk identificationproactive communicationteam collaboration