eschbach

Account Manager

• Own and grow a portfolio of existing SaaS customers with a strong focus on expansion, upselling, and long-term account development
• Build and maintain strong relationships with key stakeholders across operations, quality, and IT
• Identify and drive new opportunities within existing accounts (new sites, plants, business units)
• Develop and execute strategic account plans to maximize long-term revenue potential
• Partner closely with Customer Success, Implementation, and Product teams to drive adoption and customer value
• Lead commercial discussions including renewals, expansions, and contract negotiations
• Support value-based product demonstrations and position our solution in complex manufacturing environments

Strategic Account Manager, SaaS

Machine Learning Engineer

• Implement machine learning models as scalable backend services in accordance with our development and security guidelines
• Collaborate closely with Data Scientists to take models from prototype to production
• Continuously improve and optimize machine learning models in production
• Translate customer requirements into effective, scalable ML solutions
• Design and implement secure APIs and backend components
• Develop and maintain data access layers (e.g., MS SQL, Elasticsearch)
• Ensure high standards of quality, performance, and security
• Contribute to technical specifications and architecture decisions

Strategic Account Manager, SaaS

Machine Learning Engineer – m/f/d