Escalent

Associate Director – Communities Client Services

Escalent

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $100,000 - $125,000 per year

Job Level

About the role

  • Lead client relationships and multidisciplinary teams to deliver breakthrough insights and strategic impact.
  • Coach teams, grow accounts, and model the best of what C Space offers clients.
  • Conduct in-depth research (and coach others to conduct research) to uncover answers to client problems.
  • Write and/or review persuasive reports and deliverables.

Requirements

  • Strong experience in market research (qualitative and quantitative) and consumer insights
  • Experience in team leadership, performance management, and talent development
  • Familiarity with a range of qualitative methodologies as well as with survey writing; experience with Qualtrics is desirable.
  • Ability to define and deliver recommendations to clients on how to apply customer-inspired growth.
Benefits
  • Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)
  • 401k with Company Match
  • Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of real vacation time
  • Paid Parental leave: 8 weeks
  • Paid Sick Leave: up to 8 weeks
  • 12 Paid Company Holidays
  • Hybrid/Virtual Work - Virtual-first workforce with employees in most states - Occasional travel maybe required.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
market researchqualitative researchquantitative researchconsumer insightssurvey writingQualtrics
Soft Skills
team leadershipperformance managementtalent developmentcoachingclient relationship management