Author and publish single-sourced mobile online, print, and embedded in-app performance support including installation and setup guides, end user manuals, technical bulletins, and packaging used by technical professionals and homeowners.
Collaborate with Engineering, Product Management, Support, Project Management, and Marketing to define documentation architecture, requirements, delivery format, audiences, and technical scope.
Manages documentation plans, schedules, review, and approval processes.
Direct the work of illustrators creating assembly and wiring diagrams and product labels.
Leverage a single-source authoring tool (MadCap) to define and use product-specific variables, conditions, and reuse strategy for online and print materials.
Maintain product domain expertise in assigned HVAC, plumbing, or security systems.
Ensure technical documentation meets international regulatory standards.
Manage and implement documentation translations using AI tools.
Ensure compliance with version control, document testing, approval workflows, and other knowledge management best practices.

Requirements

5+ years of technical writing experience with demonstrated technical writing and editing skills.
Experience writing and publishing rich media content for mobile applications.
Experience using MadCap Flare or a similar multi-channel, single-source authoring tool to create online and print-ready layouts.
HTML, CSS, and structured content experience.

Benefits

Resideo provides comprehensive benefits, including life and health insurance
life assistance program
accidental death and dismemberment insurance
disability insurance
401k Plan
vacation & holidays.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical writingeditingrich media contentHTMLCSSsingle-source authoringdocumentation architectureversion controlknowledge managementdocumentation translations

Soft Skills

collaborationproject managementcommunicationorganizational skillsleadership