Director of Product Management – C4 Software
ESA - Electronic Security Association
full-time
Posted on:
Location Type: Hybrid
Location: Lehi • Utah • United States
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Job Level
About the role
- Accountable for delivering dealer facing (B2B) and end customer facing (B2B2C) software applications and experiences that increase satisfaction and drive profitable growth
- Developing growth and platform engagement strategy within specific channels
- Partner with engineering leaders to build customer and architectural software roadmaps to meet customer needs
- Help improve time to market while balancing efficiency with Net Promoter Score and User Engagement
- Understand technical software stack at both local and cloud level to influence development teams without direct management responsibility
- Development and reporting of software KPIs for applications that drive positive business outcomes
- Identify and unite new opportunities for strategic relationships to drive category growth
- Act as the subject matter expert/Brand Champion within the category
- Constantly meeting with customers to gather insights
- Drive semi-annual strategic planning sessions to establish goals and objectives
- In-depth knowledge of competitive dynamics, and develop understanding of how to create differentiation and win in the marketplace
- Mentor and grow direct report(s)
- Lead cross-functional teams with humility
Requirements
- 10+ Years Product Management experience
- Experience working with Smart Home, IoT, or Connected Device Industries in a technical or product management role
- Proven track record of launching a new initiative, service, or product
- Ability to simplify and articulate complex technical requirements to deliver customer value
- Gifted at building internal and external relationships
- Adept at pioneering new initiatives that require a new customer journey
- Ability to think strategically and make decisions based on thorough research and analysis
- Experience developing and executing marketing programing
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
Product ManagementSoftware DevelopmentKPI ReportingStrategic PlanningMarket AnalysisCustomer Journey DevelopmentSoftware Roadmap DevelopmentTechnical Requirements SimplificationGrowth Strategy DevelopmentUser Engagement Improvement
Soft Skills
Relationship BuildingMentoringCross-Functional Team LeadershipStrategic ThinkingDecision MakingCustomer Insight GatheringCommunicationHumilityCollaborationProblem Solving