Erste Group

Research Analyst

• Cooperate with the Research team in elaborating macroeconomic reports and presentations published by Erste Group Research: https://www.erstegroup.com/en/research ; Perform macroeconomic analysis using both qualitative and quantitative methods; Collect data, organizes and maintains updated the databases used for macroeconomic research; Contribute to Research Department reports and presentations to external and internal clients, investors, analysts, official institutions and rating agencies; You are directly involved in the macroeconomic, financial markets and banking sector forecasting process; Contribute to the development, maintenance, update and improvement of macroeconomic, financial analysis and forecasting models used in BCR Research Department and Erste Group; Sector analysis and reports on the Romanian economy to identify major trends; Banking market forecasts for lending, deposits and other major balance sheet items, with the support of the client facing business lines within BCR; Perform econometric analysis on designated topics; Conduct or contribute to economic research projects that are within BCR or Erste Group’s areas of interest.

Junior Macroeconomic Research Analyst

Customer Support

• Privatkund:innen auf dem Weg zu finanzieller Gesundheit betreuen – via Video, Telefon, E-Mail und Onlinebanking
• Im Team arbeiten und gemeinsam die Anliegen der Kund:innen betreuen
• Individuelle Lösungen entwickeln und Neukund:innen gewinnen
• Videoberatung, digitale Kanäle und moderne Tools im Arbeitsalltag nutzen
• Remote-Beratungszentrum ermöglichen digitales Banking; hybrid Arbeitsweise

Kundenbetreuung

System Administrator

• Provide local IT support for resolving requests from the BCR Payments Services SRL subsidiary located in Sibiu County;
• Provide remote IT support for assigned incident, for users in BCR branches;
• Receive, record, classify, prioritize, and escalate incidents requiring on-site intervention to the external local IT support service provider in the CA Unicenter Service Desk application;
• Receive, record, classify, prioritize, and escalate incidents related to IT equipment repairs or procurement to equipment and service providers in the CA Unicenter Service Desk application;
• Update the database information in the CA Unicenter Service Desk application regarding IT equipment (CMDB) based on data provided from units and internal inventories; ensures the quality of this information and its consistency with the actual situation in the field;
• Monitor and applies the bank's security policies, while also providing support for the implementation of respective standards and policies;
• Participate in IT infrastructure projects. The role, reporting line and activities are defined according with each project;
• Periodically verify the resolution of IT incidents by the external service provider, reports findings to the coordinator, and proposes corrective measures;
• Perform any other tasks related to their work and activity, assigned by the hierarchical superior, and which do not contravene the legal provisions in force.