Call Center Team Leader
Erste Group
full-time
Posted on:
Location Type: Office
Location: Wien • Austria
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Salary
💰 €46,760 per year
Job Level
About the role
- Lead with enthusiasm: You manage a team of up to 25 employees.
- Develop people: You identify potential and ensure your team keeps progressing.
- Live team spirit: Team cohesion is important to you.
- Numbers that motivate: You use KPIs to drive performance improvement.
Requirements
- Leadership experience
- Hands-on mentality
- Clear, concise communication
- Composure under pressure
- Ability to motivate and manage processes
- Coaching and mentoring skills
Benefits
- Meal subsidies
- Training and development
- Discounts
- A working environment that values diversity and team spirit
- State-of-the-art infrastructure at Erste Campus in Vienna
- Flexible working hours that fit your life
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadership experiencehands-on mentalityclear communicationconcise communicationcomposure under pressureability to motivateprocess managementcoaching skillsmentoring skills