ERMCO-ECI

Learning and Development

• Support the design, development, and delivery of training programs across the plant and enterprise.
• Assist in assessing organizational and role-based development needs.
• Contribute to the creation and maintenance of training materials, curricula, and learning resources.
• Collaborate with leaders, subject matter experts, and departments to identify training needs and priorities.
• Help plan, coordinate, and support training sessions, including classroom, virtual, and on-the-job training.
• Assist with facilitation, coaching, mentoring, and e-learning initiatives as needed.
• Support evaluation of training effectiveness and incorporation of feedback for continuous improvement.
• Maintain training records, documentation, and learning management system data.
• Provide logistical and administrative support for training initiatives to ensure smooth execution.

Learning Specialist

Ecommerce

• Own and prioritize the front‑office application roadmap, including e‑commerce, customer portals, and shared services platforms, ensuring alignment to business value and capacity.
• Lead execution and delivery of front-office initiatives with predictable outcomes across cost, schedule, quality and operational performance.
• Translate enterprise strategy into domain‑level roadmaps and sequenced delivery plans, resolving priority, capacity, and dependency tradeoffs within the front‑office scope.
• Serve as the single point of accountability for front‑office application health, availability, performance, and delivery outcomes.
• Partner with business leaders and BRMs to intake demand and make prioritization decisions within the front‑office domain, ensuring scope, tradeoffs, and delivery expectations are explicit and transparent.

Senior Manager, Digital Experience – Front-Office Applications

IT Support

• Serve as an escalation point for complex technical issues across hardware, software, identity, and network services
• Own Tier 2/3 tickets end-to-end
• Lead troubleshooting efforts and root-cause analysis (RCA) for recurring or high-impact incidents
• Mentor junior IT support staff
• Manage and optimize Service Desk workflows, documentation, and reporting
• Support and maintain enterprise endpoint and collaboration services (Windows, Microsoft 365, etc.)
• Administer identity and access services in alignment with security and compliance
• Collaborate with infrastructure and cybersecurity teams
• Participate in IT projects (upgrades, migrations, rollouts)
• Develop and maintain technical documentation (SOPs, user guides)
• Maintain asset, configuration, and lifecycle management practices
• Support after-hours or on-call activities

Senior IT Support Specialist

Full-stack Engineer

• Develop screens and reusable components within Ignition and Perspective, as well as maintain full stack ignition projects including SQL Server Development.
• Integrate Ignition with ERP systems (e.g., Infor LN) via APIs and Data Lake, as well as other business systems.
• Manage tag, script, and SQL database functionality.
• Develop real-time dashboards and HMI interfaces for shop floor.
• Implement error handling, data mapping, and interface templates.
• Collaborate with IT, controls engineers, quality, ERP and manufacturing teams to define requirements.
• Participate in on-call support and incident resolution.
• Support deployments and version control of Ignition projects.
• Maintain documentation and ensure system reliability.
• Participate in DevOps workflows and CI/CD pipelines.
• Use Jira, Bitbucket, and Confluence (or equivalents).

Software Engineer – Inductive Automation Ignition

Technical Project Manager

• As a PMO representative, oversee multiple projects within a program or functional area to ensure cohesive delivery aligned with organizational goals.
• Manage project governance, reporting, and performance metrics.
• Lead project planning, budgeting, and resource allocation.
• Identify dependencies and manage risks across projects.
• Engage senior stakeholders and facilitate cross-functional collaboration.
• Drive continuous improvement and implement industry standards.
• Participate in the exchange of ideas and information within the PMO, IT department, and with others to ensure that best practices are shared throughout the organization.
• Ensure 100% adherence to all IT and organizational policy, processes, and procedures.
• Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer concerns a priority.

IT Project Manager

Project Manager

• Assist project managers in planning, scheduling, and documentation
• Coordinate meetings, prepare agendas, and record minutes
• Track project deliverables and timelines
• Liaise with internal teams and external vendors
• Maintain project documentation
• Support issues and risk management processes
• Participate in the exchange of ideas and information within the PMO

Technical Project Coordinator

Software Engineer

• Develop screens and reusable components within Ignition and Perspective.
• Maintain full stack ignition projects including SQL Server Development.
• Integrate Ignition with ERP systems (e.g., Infor LN) via APIs and Data Lake.
• Manage tag, script, and SQL database functionality.
• Develop real-time dashboards and HMI interfaces for shop floor.
• Implement error handling, data mapping, and interface templates.
• Collaborate with IT, controls engineers, quality, ERP and manufacturing teams to define requirements.
• Participate in on-call support and incident resolution.
• Support deployments and version control of Ignition projects.
• Maintain documentation and ensure system reliability.
• Participate in DevOps workflows and CI/CD pipelines.
• Use Jira, Bitbucket, and Confluence (or equivalents).

Ignition Developer

• Oversee multiple projects within a program or functional area to ensure cohesive delivery aligned with organizational goals.
• Manage project governance, reporting, and performance metrics.
• Lead project planning, budgeting, and resource allocation.
• Identify dependencies and manage risks across projects.
• Engage senior stakeholders and facilitate cross-functional collaboration.
• Drive continuous improvement and implement industry standards.
• Participate in the exchange of ideas and information within the PMO, IT department, and with others to ensure that best practices are shared throughout the organization.
• Ensure 100% adherence to all IT and organizational policy, processes, and procedures.
• Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer concerns a priority.