Ergotopia

Junior Account Manager

Ergotopia

full-time

Posted on:

Location Type: Hybrid

Location: Cologne • Germany

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Job Level

Junior

About the role

  • Sales cycle: You will support customers through the entire sales process — from first contact and product pitch to proposal preparation, closing, and long-term account management.
  • Inbound sales: You handle incoming customer inquiries in a structured way and turn them into successful projects through informed, consultative advice.
  • Outbound leads: You independently generate new leads, develop targeted outbound strategies, and continuously expand your customer base.
  • Pipeline building: You develop a reliable sales pipeline and improve your close rate through consistent follow-up and targeted learnings.
  • Customer retention: You build sustainable relationships and position yourself as a trusted point of contact throughout the customer lifecycle.
  • Process optimization: You identify opportunities for improvement and contribute your own ideas to further develop our sales processes.

Requirements

  • You are recently graduated from university, completed vocational training, or are a career changer eager to start a career in sales.
  • Your field of study is not decisive — what matters is your motivation and passion for sales!
  • You already have some experience in telephone-based B2B sales or in active new business acquisition.
  • Ideally, you have initial exposure to CRM systems, adapt quickly to new tools, and learn product knowledge in a structured and efficient way.
  • You excel in customer interactions through clear communication, active listening, and a confident presence — including on the phone.
  • You work in a self-organized manner, remain focused when handling multiple inquiries, and keep an overview of your sales pipeline.
  • You have very good German language skills (written and spoken) and good English skills.
Benefits
  • A job with purpose: Contribute to our vision of making the (work) world “happy, healthy & productive”.
  • Growth: The opportunity to advance your career at one of Germany’s fastest-growing office furniture e-commerce startups.
  • Sales with perspective: Grow with every customer relationship, take on responsibility early, and develop into a sales expert in a learning-oriented environment.
  • Personal development: A strong feedback culture plus a monthly personal development budget of €50, including optional Bookbeat and Blinkist subscriptions to support your growth.
  • Appreciation: A team that truly functions as a team. Company events, after-work get-togethers, and a departmental team-event budget — fun guaranteed! Validated by Officevibe and kununu.
  • Wellbeing: Office equipped with ergonomic furniture, air conditioning, an office dog policy, plus snacks & drinks.
  • Additional benefits: Edenred card with €50 per month tax-free benefit or the option for an EGYM Wellpass.
  • Discounts: Employee discounts across our portfolio — also available for friends & family — and exclusive savings through Corporate Benefits access.
  • Individual flexibility: Flexible working hours, hybrid work culture (office & home office), 30 days of vacation, and a workation option to explore the world.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salesnew business acquisitionsales pipeline managementprocess optimizationcustomer retention
Soft Skills
clear communicationactive listeningself-organizationfocusrelationship building