Operations

• Lead and oversee all operational aspects of global pharmacovigilance activities ensuring compliance with regulatory requirements, company SOPs, and industry standards
• Manage PV teams, mentor staff and foster a culture of accountability, high performance, and continuous learning
• Develop and implement strategic operational plans for expansion of safety and pharmacovigilance services (revenue, margins, resources)
• Partner with Enterprise PMO/BPO to realize value creation plan objectives and standardize end-to-end PV processes
• Define KPIs, monitor team performance, and leverage metrics to inform management interventions
• Optimize operational frameworks via process mapping, automation, AI-supported case processing and technology adoption
• Drive global harmonization of PV processes across regions, affiliates, and partners and ensure inspection readiness and quality excellence
• Collaborate cross-functionally with Regulatory Affairs, Quality, Medical Affairs, and Clinical Development to integrate safety insights into product lifecycle management
• Accurately forecast resource needs, allocate resources, and engage commercial leadership on process variation and revenue opportunities
• Lead change management initiatives and implement process improvements to enhance efficiency, accuracy, reporting timeliness, and signal detection performance

Executive Vice President, PV Operations

Senior Lead Ops Consultant

Commercial Operations Liaison Manager

Ingénieur Excellence Opérationnelle

Operations, Integration and Production Support Officer

Container Terminal Operations Manager