Employee Relations Partner
Equus Workforce Solutions
full-time
Posted on:
Location Type: Remote
Location: Kentucky • United States
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About the role
- Responsible for managing and resolving complex employee relations matters, leading impartial investigations, ADA Accommodations, and preparing timely, well-supported responses to EEOC and similar agency charges.
- This role oversees end-to-end case management and partners with stakeholders to drive fair outcomes.
- Assists in developing training materials and delivering training to strengthen organizational compliance and manager capability.
- The position requires sound risk assessment, critical thinking, exceptional judgment, confidentiality, data-tracking and analysis, strong writing skills, and a structured approach to managing cases and projects, including navigating union environments and collective bargaining agreements.
- Partner with ER & Compliance Manager to review and draft comprehensive EEOC charge statement responses and position statements, including fact development, document compilation, legal risk identification, and collaboration with counsel.
- Coordinate information requests (e.g., RFIs) and ensure timely, accurate submissions to federal/state/local agencies.
- Maintain compliant documentation and respond to subpoenas with appropriate scope and confidentiality safeguards.
- Experience with ADA Accommodation requests, ensuring timely interactive processes, documentation, and compliance with federal, state, and organizational requirements.
- Oversee Investigation Case Management System from intake to case closure, including assignment of cases, follow-up.
- Utilize case management systems to maintain high-quality records, ensuring audit-ready files and data integrity.
- Conduct impartial workplace investigations (harassment, discrimination, retaliation, misconduct, policy violations, and other unethical conduct), including intake, scoping, evidence collection, interviews, and balanced findings.
- Monitor case metrics (cycle time, outcomes, themes) and escalate risks or emerging patterns.
- Plan and manage ER/EEO/ADA projects (process improvements, policy rollouts, training programs) with defined scope, timelines, dependencies, and stakeholder communications.
- Design and deliver training for managers and HR/P&C on ER fundamentals (investigation techniques, documentation, corrective action, ADA Accommodations, etc.).
- Analyze trends, root causes, and outcomes; produce dashboards and executive summaries with insights and recommendations.
Requirements
- Bachelor’s degree in Human Resources, Industrial/Organizational Psychology, Business, or related field.
- 5+ years combined experience in Employee Relations, EEO/Compliance, and Workplace investigations, including experience drafting agency responses (EEOC, state civil rights commissions).
- Demonstrated expertise conducting impartial investigations and preparing defensible written findings.
- Proficiency with case management tools and project management practices.
Benefits
- All your information will be kept confidential according to EEO guidelines.
- Extensive learning opportunities and networking programs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementinvestigationsdata analysisrisk assessmentdocumentationproject managementwritingtrend analysiscompliancetraining development
Soft Skills
critical thinkingjudgmentconfidentialitycommunicationcollaborationimpartialityorganizational skillsproblem-solvingstakeholder managementattention to detail