Senior Manager, Payor Partnerships
Equip
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $117,000 - $130,000 per year
Job Level
About the role
- Be accountable for long term strategy, relationships, and growth of a dedicated book of key health plan partners.
- Lead, mentor, and advocate for a team of Payor Partnership Managers, ensuring they have the tools, training, and strategic guidance to exceed their individual goals.
- Own contract strategy & renewals to optimize partnership structure and success.
- Serve as intermediary to fairly represent health plan interests and needs to Equip business (product feedback, operational design/support, member support, clinical care).
- Accountable for health plan satisfaction, deepening relationships, and & identifying expansion opportunities to new markets, states, and lines of business.
- Produce and deliver high quality, actionable client meeting agendas, presentations and report content, leveraging data and insights to frame comprehensive Equip value proposition.
- Ensure our health plan partners are well positioned for program success by executing a best in class implementation and account management strategy that achieves key program milestones and exceeds expectations.
- Perform other duties as assigned.
Requirements
- 5+ years of experience in roles of Account/Client Management, Customer Success, and/or Business Development within the Healthcare industry. Strong preference for Behavioral Health experience in working with Managed Care Organizations (MCOs).
- 2+ years of people management experience, with a proven track record of coaching team members to hit performance targets.
- Proven record of growing a book of business sustainably and consistently.
- Experience owning and managing multiple concurrent relationships with a diverse client base while navigating through ambiguity and shifting priorities.
- Strong interpersonal skills, adept at building strong working relationships, understanding roles and responsibilities within complex organizations, and representing the needs of both the Equip team and Payor-Client.
- Key analytical abilities to generate program KPIs and insights both for internal and external stakeholders with an eye towards operational excellence and superior value delivery.
- Strong understanding of the health care landscape, specifically payer and provider focused.
- A passion for living Equip’s mission and values.
Benefits
- Competitive Medical, Dental, Vision, Life, and AD&D insurance.
- Equip pays for a significant percentage of benefits premiums for individuals and families.
- Spring Health, a 100% employer-paid mental health benefit through Guardian.
- You can receive 5 free therapy sessions and 5 free coaching sessions per year for you and each of your dependents.
- Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more!
- HealthJoy, a 100% employer-paid platform connecting you to a healthcare concierge who can help you navigate your benefits.
- 401K Option!
- Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.
- Generous parental leave.
- $50/month stipend added directly to an employee’s paycheck to cover home internet expenses.
- $250/month stipend to use a co-working space.
- Initial work-from-home stipend of up to $500.
- Reload of $200 on the home office stipend at the 3-year mark and then every other year after that (year 5, year 7, etc.).
- Company Laptop.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementclient managementbusiness developmentdata analysisprogram KPIsoperational excellenceimplementation strategyaccount management strategycontract strategyrenewals
Soft Skills
leadershipmentoringinterpersonal skillsrelationship buildingcoachingcommunicationstrategic guidanceadaptabilityproblem-solvingcollaboration