Equip

Meal Support Specialist – Registered Dietitian, Part Time, Weekends

Equip

part-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $35 per hour

About the role

  • Via a chat hotline, sufficiently answer incoming inquiries related to meal planning, nutritional needs, and behavioral challenges in a timely, professional, and supportive manner in line with that patients’ individualized treatment and meal plans as well as Equip protocols and treatment philosophy.
  • Convert escalated or complex inquiries to phone or video support to ensure timely resolution.
  • Monitor the chat queue to ensure timely responses, prioritizing multiple conversations at once while maintaining quality and professionalism.
  • Complete administrative tasks including documentation of interactions and messaging triage/response as appropriate.
  • Maintain patient confidentiality and adherence to all company policies and procedures.
  • Deliver on response time, resolution and satisfaction SLAs.
  • Participate in required training and internal meetings.
  • Perform other duties as assigned.

Requirements

  • Minimum of a bachelor's degree at a US accredited university or college and course work accredited or approved by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) and an RDN credential.
  • Licensed RDN required, and eating disorder experience preferred.
  • Exposure to family based eating disorder treatment approaches and providing meal support preferred.
  • Strong skills in communication and collaboration with diverse teams.
  • Experience working on interdisciplinary teams.
  • Organized and results-driven.
  • Ability to understand and balance business needs and clinical priorities.
  • Comfortable in a fast-paced environment, subject to rapid change and innovation.
Benefits
  • Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more!
  • 401K Retirement Plan!
  • 72 hours of Sick Time
  • $50/month stipend added directly to an employee’s paycheck to cover home internet expenses.
  • Company Laptop.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
meal planningnutritional needs assessmentbehavioral challenge resolutiondocumentationmessaging triageresponse time managementSLA adherenceinterdisciplinary team collaborationeating disorder treatment approachesmeal support
Soft Skills
communicationcollaborationorganizationresults-drivenprofessionalismtimelinesssupportivenessadaptabilityproblem-solvingconfidentiality
Certifications
bachelor's degreeRDN credentialACEND accredited coursework