Drive the evolution of Digital Workplace Operations towards an automated, intelligence-driven model
Eliminate manual operational work through automation and tooling
Define success metrics for automated workflows
Simplify operational processes for reliability and efficiency
Enable self-service capabilities for employees
Analyze existing operational workflows for improvement opportunities
Build partnerships with cross-functional teams to resolve complex issues
Promote faster feedback and iterative improvements for service quality

Requirements

Experience with enterprise endpoint management platforms (e.g., Microsoft Intune, Jamf)
Familiarity with enterprise IT service management platforms (e.g., ServiceNow)
Understanding of digital workplace operations and endpoint lifecycle management
Experience with endpoint monitoring or digital employee experience (DEX) platforms
Ability to analyze device telemetry, performance data, and operational metrics
Familiarity with AI-assisted operational tooling
Ability to build automation using PowerShell, Python or Bash
Familiarity with enterprise automation frameworks or orchestration tools
Familiarity with Agile or Agile Swarming methodologies

Benefits

Employee Assistance Program
Insurance: Health, life, disability, and voluntary plans
Retirement: Contribution to a retirement plan
Paid Time Off (PTO) and Paid Holidays
Pension: Employee capital plan or pension (PPK)
Private Medical Insurance for employees and eligible dependents
Life and Accident Insurance
Annual Leaves
Flex Wallet (flexible spending account)
Multi-sport Card
Lunch Pass Card
Discount Portal
Statutory allowances and reimbursements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PowerShellPythonBashautomationendpoint managementendpoint monitoringdigital employee experienceAI-assisted toolingenterprise automation frameworksAgile methodologies

Soft Skills

analytical skillsproblem-solvingcollaborationcommunicationiterative improvementprocess simplificationpartnership buildingself-service enablementoperational efficiencyfeedback promotion