Building Customer Relationships: Builds and maintains relationships with key stakeholders in assigned accounts/prospects.
Facilitates customer relationships to ensure timely resolution of customer issues.
Conducts Quarterly Business Reviews and Leads Executive Briefings on occasion.
Researches and documents detailed understanding of customer business and organizational landscape.
Identifies customer’s business needs, challenges, and technical requirements and recommends Equinix solutions.
Monitors and maintains status of opportunities in SFDC, following the principles of forecasting.

Requirements

Typically requires a Bachelor's degree and 5+ years of related experience or equivalent work experience.

Benefits

Employee Assistance Program: An Employee Assistance program is available to all employees.
Insurance: You may enroll in health, life, disability, and voluntary plans that are designed for you and your eligible family members.
Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer relationship managementstakeholder engagementproblem resolutionbusiness analysiscommunicationorganizational skills

Certifications

Bachelor's degree