Equinix

Commercial Operations Fulfilment Analyst – Revenue Operations

Equinix

full-time

Posted on:

Location Type: Hybrid

Location: Bogota • Colombia

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Tech Stack

Cloud

About the role

  • Liaises with (external and internal) customers to provide guidance, analyze needs, and project manage timeline and expectation
  • Handles sensitive contracting information with exceptional due diligence
  • Gathers customer requirements and translates into custom analysis and work plan
  • Solves customer and commercial problems and analyses possible solutions using experience
  • Utilizes and updates organizational tools, data, and assets to support daily operational activities
  • Creates contractual paperwork and executes in systems in compliance with policies
  • Engages with internal cross-functional stakeholders on approvals and dependent activities
  • Follows up signatory requirements and contract timely activation in systems
  • Facilitates non-standard agreement language and dialogue between EQIX and customers
  • Escalates internally or obtains management approvals for any process variance
  • Assists external or internal inquiries for process guidance or claims
  • Embraces ongoing changes due to audits, events or transformational/alignment directions
  • Continuously voice up suggestions, and find better ways to support customers

Requirements

  • At least 5 years relevant professional experience
  • B2B experience supporting external customers, quote-to-cash processes, and/or business operations
  • Sound planning, analytical and problem-solving skills
  • Excellent verbal, presentation and written communication skills
  • Ability to explain complex information simply and clearly
  • Experience working cross-countries/regions
  • Self-motivated team player able to work without supervision
  • Excellent MS Office skills (Word, Excel, PowerPoint etc.)
  • Experience (desirable) with project management, process optimization, data/metrics, and systems
  • Experience (desirable) working in High Tech, Data Center, Cloud or Telecom industry
Benefits
  • Flexible work arrangements
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementprocess optimizationdata analysismetrics analysiscontract management
Soft skills
analytical skillsproblem-solving skillsverbal communicationpresentation skillswritten communicationself-motivatedteam player