Product Designer

• Contribute a design lens to problem framing, using empathy mapping and design thinking to understand user challenges, with guidance from senior designers and PMs on scoping and direction.
• Stay close to customer feedback and usage patterns, combining qualitative research and data to identify experience improvements, developing the judgment to know when you have enough signal to act.
• Own well-defined design challenges end-to-end, from concept through to shipped solutions.
• Navigate moderate ambiguity with support, balancing user needs against technical and commercial constraints.
• Design for both sides of EQL's platform. You're comfortable designing for complexity, whether that's a merchant workflow or a fan-facing moment.
• Demonstrate strong craft in visual and interaction design, producing high-quality work and developing the ability to articulate and defend your design decisions clearly.
• Use AI design and prototyping tools as part of your workflow to accelerate exploration, applying craft judgment to evaluate output quality.
• Contribute to EQL's design culture and collaborate cross-functionally - participating actively in design reviews, sharing perspectives, and building alignment with engineering and product partners.
• Form opinions grounded in evidence and craft intuition, and stay genuinely open to feedback, iteration, and learning - actively seeking critique as a growth mechanism.
• Think in systems and work within EQL's design system, contributing to its evolution while ensuring consistency and scalability across everything you produce.
• Support a collaborative team environment - giving and receiving constructive critique, sharing knowledge, and learning from more senior designers around you.