
Manager, AI Enablement Operations
EQ Bank | Equitable Bank
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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About the role
- The Manager, AI Enablement Operations is responsible for running the operational engine of the bank’s AI program.
- This role ensures that AI platforms, training, communications, and adoption programs work in practice, not just on paper.
- The role sits within the AI Centre of Enablement (AI CoE) and acts as the execution layer between AI strategy, governance, and the business.
- Own the AI Champions program, AI training pathways, enterprise AI communications, and the operational enablement of platforms such as M365 Copilot and Microsoft Foundry.
Requirements
- Strong program or operations leadership experience in technology, digital, or enterprise platforms
- Comfortable working across IT, Security, Data, HR, and business teams
- Experience running enterprise enablement, adoption, or platform rollout programs
- Highly organized, execution-focused, and able to keep multiple workstreams moving
- Able to translate strategy into operational delivery
- Bachelor’s degree in business, communications, information systems, or related field
- Minimum 7 years of experience in enablement, platform operations, transformation, or related domains
- Experience in financial services or similar regulated environment is an asset
- Exposure to AI productivity tooling and value frameworks preferred
Benefits
- 💰 Competitive discretionary bonus
- ✨ Market leading RRSP match program
- 🩺 Medical, dental, vision, life, and disability benefits
- 📝 Employee Share Purchase Plan
- 👶🏽 Maternity/Parental top-up while you care for your little one
- 🏝 Generous vacation policy and personal days
- 🖥 Virtual events to connect with your fellow colleagues
- 🎓 Annual professional development allowance and a comprehensive Career Development program
- 💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI platformsenterprise enablementplatform rolloutAI training pathwaysoperational deliveryprogram leadershipdigital platformsadoption programsAI productivity toolingvalue frameworks
Soft Skills
organizational skillsexecution-focusedleadershipcommunicationcross-functional collaborationstrategic translationmulti-tasking