
Professional Services Consultant
eProductivity Software
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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Tech Stack
About the role
- Deliver consulting services for eProductivity Software ERP/MIS and related applications within the packaging industry
- Provide consulting support for accounting-related applications
- Develop, maintain, and deliver standardized training documentation and materials
- Identify client issues promptly, escalate as needed, and drive timely resolution to meet project milestones
- Partner with clients to analyze business requirements and deliver tailored solutions using core product functionality and industry best practices
- Plan, organize, and manage client customization deliverables for Professional Services projects
- Transfer ERP and industry-specific knowledge using ePS consulting methodologies and documentation
- Collaborate with teammates to resolve issues and ensure project success
- Serve as a trusted advisor and ambassador for eProductivity Software
Requirements
- Hold a Bachelor’s degree in Computer Science, Printing, or a related field, or have equivalent professional experience
- 4+ years of experience delivering professional services and/or custom development for web-based software solutions (printing or packaging industry experience preferred)
- Have accounting knowledge (preferred, but not required)
- Demonstrate excellent organizational, communication, writing, and problem-solving skills
- Are comfortable presenting to clients and stakeholders
- Have experience with ERP/MIS systems
- Are knowledgeable in computer operating systems and relational databases
- Can manage multiple priorities in a fast-paced environment
- Understand client/server architecture
- Are willing to travel up to 60%
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ERPMISweb-based software solutionsaccountingrelational databasesclient/server architecturecustom developmentePS consulting methodologiestraining documentationbusiness requirements analysis
Soft Skills
organizational skillscommunication skillswriting skillsproblem-solving skillspresentation skillsclient relationship managementissue resolutionproject managementcollaborationadaptability
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Printingrelated field degree