Analyst

• Manage and maintain servicing data, ensuring its accuracy and readiness for analysis and reporting.
• Develop, enhance, and distribute reports using Excel and PowerBI, focusing on portfolio performance and operational metrics.
• Coordinate transfers of loans for Mortgage Servicing Rights (MSR) sales, GNMA Early Buyouts, repurchase and scratch and dent transfers.
• Provide mortgage servicing reports, focusing on delinquency, default, loss mitigation, and loan boarding.
• Identify and resolve discrepancies in loan data to ensure accuracy and compliance.
• Support various loan servicing activities, including processing document requests, conducting loan audits, and managing compliance with escrow and insurance requirements.
• Assist with managing the Loan Servicing mailbox by processing and researching requests, including document requests related to BK, FC, and Lien Notices, as well as Payoff Requests.
• Perform Loan Level Review of short sale and Deed-in-Lieu progress for monthly buyout dates.
• Upload GNMA Pool information to subservicer.
• Additional responsibilities related to business needs.

EPM

Senior Servicing Analyst