Epiq

Senior Business Analyst – Contract Lifecycle Management (CLM)

Epiq

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $110,000 - $135,000 per year

Job Level

Senior

About the role

  • We are seeking a detail-oriented and analytical Business Analyst with expertise in Contract Lifecycle Management (CLM) to join our team.
  • This role will be a key contributor to CLM implementation projects, working closely with clients to understand business needs, analyze contract management processes, and support the design and deployment of CLM solutions.
  • The ideal candidate will have a strong background in requirements gathering, process mapping, and solution configuration, with a focus on delivering tailored solutions that drive efficiency and compliance in contract management.
  • Requirements Gathering & Stakeholder Engagement: Conduct interviews and workshops with stakeholders to gather, document, and validate business requirements for CLM projects.
  • Develop a deep understanding of client contract management processes, identifying opportunities for automation and efficiency improvements.
  • Serve as a trusted advisor to clients, translating business needs into functional requirements and aligning solutions with strategic goals.
  • Process Analysis & Future-State Design: Analyze current-state contract lifecycle processes, including contract creation, approval, negotiation, and post-execution management.
  • Collaborate with clients to design future-state processes, focusing on best practices and optimizing the CLM workflow for scalability and compliance.
  • Develop and present detailed process maps, functional specifications, and solution documentation for stakeholder review.
  • Solution Configuration & Implementation Support: Configure CLM systems based on gathered requirements, including setting up workflows, templates, metadata, and reporting dashboards.
  • Partner with technical teams to oversee and validate customizations, integrations, and data migrations as part of the CLM implementation.
  • Support testing phases by developing test cases, conducting user acceptance testing (UAT), and troubleshooting issues to ensure solution quality.
  • Training & User Adoption: Develop training materials, user guides, and process documentation to support end-user adoption of the CLM solution.
  • Conduct training sessions and workshops to familiarize users with new processes, workflows, and system functionality.
  • Serve as a point of contact for post-go-live support, addressing user queries and identifying opportunities for system enhancements.
  • Continuous Improvement & Reporting: Monitor solution performance and user feedback post-implementation, making recommendations for continuous improvement.
  • Leverage data from the CLM system to generate insights on contract performance, cycle times, and compliance metrics.
  • Provide actionable reports and dashboards to stakeholders, showcasing the impact of the CLM solution on business objectives.

Requirements

  • Education & Experience Bachelor’s degree in Business, Information Systems, or a related field; Master’s degree is a plus.
  • 5+ years of experience as a Business Analyst, preferably with a focus on CLM or related contract management software.
  • Demonstrated experience in requirements gathering, process analysis, and solution configuration within a CLM system (e.g., Agiloft, Icertis, Conga, Malbek, ContractPodAi).
  • Technical & Analytical Skills Proficiency in process mapping and business analysis techniques.
  • Experience with CLM configuration and understanding of contract lifecycle processes.
  • Familiarity with data analysis and reporting tools, with the ability to derive insights from contract performance metrics.
  • Communication & Interpersonal Skills Strong written and verbal communication skills, with an ability to articulate technical concepts to non-technical stakeholders.
  • Proven ability to build and maintain positive client relationships.
  • Detail-oriented and self-motivated, with a commitment to delivering high-quality work.