Regional Service Manager
Epika Fleet Services
full-time
Posted on:
Location Type: Office
Location: Boston • Massachusetts • United States
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Salary
💰 $65,000 - $80,000 per year
About the role
- Directly oversee, lead, and mentor Mobile Technician s in designated region.
- Lead a team of Mobile Technician to drive productivity and growth.
- Coordinate and conduct regular meetings with technicians to engage, energize and mentor.
- Provide leadership and supervision, to ensure efficiency, productivity and safety standards are met.
- Provide leadership to individuals and management.
- Market and support the operations of the business.
- Knowledge of industry or mechanically inclined.
- Service knowledge for heavy equipment, rental equipment, and rental trucks.
- Ability to prospect for new accounts in an organized manner.
- Ability to act with a high sense of urgency.
- Collaborate with existing customers, especially customers with urgent issues, to provide solutions that meet customer requirements.
- Demonstrate skill and interest in continuous improvement of processes.
- Strong Excel and data entry skills.
- Proficient computer skills.
- Competent using Microsoft Office Suite (Excel, Word, Power Point, etc.).
- Provide leadership to individuals and management team daily.
- Drive new business in developing markets and continue support in existing markets.
- Performs other duties and responsibilities as assigned.
Requirements
- High School Diploma or GED Preferred
- 50 % travel within designated region
- Minimum of three (3) years’ experience in a management or leadership role
- Minimum of three (3) years’ experience Sales
- Must have a valid driver’s license.
- Mechanical experience and knowledge
- Must be at least 21 yrs. of age
Benefits
- Health, Dental and Vision Plans
- FSA and HSA options
- Various life insurance options
- Supplemental insurance plans
- 401K with company match
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryExcelMicrosoft Office Suitemechanical experienceservice knowledge for heavy equipmentservice knowledge for rental equipmentservice knowledge for rental trucks
Soft skills
leadershipmentoringteam collaborationorganizational skillscustomer servicecontinuous improvementsense of urgency
Certifications
High School DiplomaGEDvalid driver’s license