Epidemic Sound

Community Manager, Social Media

Epidemic Sound

full-time

Posted on:

Location Type: Hybrid

Location: Stockholm • Sweden

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Tech Stack

Spark

About the role

  • Be the front-line voice of Epidemic Sound across social channels, engaging with users, answering questions, and managing conversations.
  • Contribute to the strategic vision of community engagement by identifying initiatives that foster meaningful conversations.
  • Identify content opportunities from social listening, inbound comments, mentions, and creator activity.
  • Collaborate with external creators for partnerships and content alignment.
  • Conduct monthly engagement analysis and keep FAQ updated.
  • Track competitor and industry communication trends to inform our approach.
  • Spot relevant news, trends, and creative opportunities to spark conversation and engagement.
  • Contribute to team OKRs and support content initiatives with community insights.
  • Stay on top of social media trends and best practices to continually improve engagement.

Requirements

  • Problem-solving skills: Positive, proactive, and able to handle front-line challenges.
  • Experience in social media management, online customer service, or marketing coordination.
  • Strong organizational and multitasking skills.
  • Skilled writer: Able to quickly adapt to brand tone and maintain excellent grammar.
  • Excellent communication and collaboration skills, comfortable talking to external creators.
  • Social media native: able to spot engagement opportunities everywhere and adopt the right tone.
  • Adaptable: quick to respond to changing priorities, trends, and strategies.
  • Ability to manage multiple projects independently and meet deadlines.
  • Relevant education: Bachelor’s degree in Communication, Marketing, or similar.
Benefits
  • Equal opportunity employer
  • Hybrid model
  • Collaborative in person
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
social media managementonline customer servicemarketing coordinationcontent creationengagement analysissocial listeningtrend analysisproject management
Soft Skills
problem-solvingorganizational skillsmultitaskingwriting skillscommunication skillscollaboration skillsadaptabilitytime management