Epicor

Associate Solution Engineer – SaaS Conversions

Epicor

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $62,000 - $100,000 per year

Tech Stack

About the role

  • Partner with CAMs and customers to assess scope, risks, and readiness for SaaS migration.
  • Partnering with CAMs to discuss and review potential SaaS conversion opportunities, including scope, approach, and next steps.
  • Leading the completion and validation of the SaaS Questionnaire with customers to identify potential risk areas.
  • Collaborating with CAMs and Consulting teams to support development of Statements of Work.
  • Lead the process to collect CSG (Custom Solutions Group) work, TSG (Technical Solutions Group) work and validate their cloud compatibility.
  • Providing a clear and effective handoff of relevant information to Consulting for SaaS projects.
  • Communicating the SaaS conversion process during customer calls and other engagements.
  • Reviewing applicable tools and alternative approaches to support SaaS readiness.
  • Working with internal SaaS stakeholders to identify, communicate, and mitigate risk areas.
  • Supporting efforts to increase SaaS conversion adoption in collaboration with Distribution leadership and the Center of Excellence.
  • Some travel is required.

Requirements

  • Minimum of 1 year of experience of presales within the ERP industry or equivalent operational ERP experience, specifically Prophet21.
  • Background of success in supporting both direct and channel sales.
  • Documented experience of giving customer presentations/demonstrations.
  • Successful candidates may have worked for companies such as: Epicor, SAP, Microsoft, Infor, Sage, Netsuite or other ERP companies or Value Added Resellers (VARs).
  • 1+ years applicable experience and demonstrated success/knowledge in Distribution.
  • Bachelor's degree (or equivalent experience).
Benefits
  • Comprehensive health and wellness benefits designed to support your overall well-being.
  • Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
  • Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
  • Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
  • Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
  • Comprehensive support for international relocations and permanent residency processes.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS migrationSaaS conversionERP experienceProphet21customer presentationsdemonstrationscloud compatibilityrisk assessmentStatements of WorkSaaS readiness
Soft Skills
collaborationcommunicationleadershipcustomer engagementproblem-solvingorganizational skillspresentation skillsrisk mitigationstakeholder managementadaptability