Epic Staffing Group

Relationship Management Manager

Epic Staffing Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $110,000 - $115,000 per year

About the role

  • Manage a team of Relationship Managers, providing guidance, training, and mentorship
  • Support leadership in establishing and monitoring key performance indicators (KPIs)
  • Analyze outcomes to drive continuous improvement and refine strategies for COA and client engagement
  • Ensure adherence to established processes and procedures
  • Foster a culture of empowerment, confidence, and support within the team
  • Develop and implement strategic initiatives to build and strengthen relationships with COAs and school clients

Requirements

  • Four years of relationship management or equivalent experience
  • Proven track record in developing and implementing strategic relationship management initiatives
  • Possess an overall knowledge of business functions and understanding of services, business strategy, policies and procedures
  • Analytically and logically evaluate information, propositions, and claims
  • Proactively obtain and share information tailored to the audience
  • Establish rapport and maintain mutually productive relationships
  • Create a motivating climate, achieve teamwork, train, and develop
Benefits
  • 401K with Competitive Company Matching
  • FSA and HSA Plans
  • Financial Planning Assistance
  • Educational Assistance
  • Generous PTO Policy
  • Paid Parental Leave
  • Twelve Annual Paid Holidays
  • Active Employee Engagement Programs
  • Cellphone Stipend
  • Technology Stipend (for hybrid/remote positions)
  • Diversity, Equity, Inclusion, and Belonging Program
  • Professional Development
  • Charitable Matching
  • Medical, Dental, Vision, and Hearing Benefits
  • Navigate Health and Wellness Programs
  • Employee Assistance Program (EAP)
  • Life and Disability Insurance
  • Pet Insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
team managementguidancetrainingmentorshipcontinuous improvementstrategic initiativesrelationship buildingrapport establishmentteamworkmotivation