Insurance Program Manager
EPIC Insurance Brokers & Consultants
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $100,000 - $155,000 per year
About the role
- Manage the day-to-day operational aspects of the insurance program to ensure alignment with contractual requirements, service standards, and business goals
- Maintain program documentation, reporting, workflows, timelines, and governance processes
- Monitor program performance metrics and support reporting efforts for internal leadership and the client
- Identify opportunities for process improvement, efficiency, and program optimization
- Serve as a key liaison between the company and the client for program-related matters
- Coordinate meetings, presentations, and communications with client stakeholders
- Support ongoing relationship management by ensuring client requests, initiatives, and concerns are addressed in a timely and professional manner
- Assist in preparing materials for client reviews, business updates, and strategic discussions
- Assist with program analysis, proposal development, and implementation planning for new components or changes
- Collaborate with internal partners to assess feasibility, timelines, and resource needs for program enhancements
- Attend and actively participate in national trade conferences, meetings, and industry events as a representative of the Program.
- Serve as the front‑line ambassador for the Program, ensuring a strong and professional presence with member firms, leadership, and industry partners.
- Engage with attendees to build awareness, strengthen relationships, and communicate program value.
- Lead and coordinate marketing and branding initiatives for the Program.
Requirements
- Candidates with at least 5+ years of project or program management experience, partnering closely with internal and external partners to meet business goals and grow the program.
- Preferred: Insurance industry experience.
- Candidates with strong communication skills and the ability to network and interface with a wide variety of audiences.
Benefits
- Generous Paid Time off
- Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
- Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
- Generous employee referral bonus program of $1,500 per hired referral
- Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
- Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
- Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
- Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
- Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
- 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
- EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
- We’re in the top 10 of property/casualty agencies according to "Insurance Journal"
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementprocess improvementprogram analysisproposal developmentimplementation planningperformance metrics monitoringreportingworkflow managementgovernance processesrelationship management
Soft Skills
communicationnetworkinginterpersonal skillspresentation skillstimelinessprofessionalismcollaborationleadershipclient engagementstrategic thinking